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Customer Service Representative

Domino's

Austin, Texas, United StatesOn Site

Original Job Summary

About the Customer Service Representative Position

We are searching for qualified customer service representatives with personality and people skills. Domino's is growing so fast that there are many opportunities for advancement, whether it is your main job, hobby, or supplemental work.

Job Duties

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, and walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility daily

Training & Communication Skills

Orientation and on-the-job training are provided. Candidates must be able to comprehend and deliver correct written instructions, communicate verbally with customers and co-workers, and possess strong numerical skills for making change accurately.

Key Skills/Competency

  • Customer Service
  • Communication
  • Telephone Orders
  • Inventory Management
  • Equipment Operation
  • Numerical Accuracy
  • Teamwork
  • Background Check
  • Food Preparation
  • Training

How to Get Hired at Domino's

🎯 Tips for Getting Hired

  • Research Domino's culture: Study mission, values, and recent news.
  • Customize your resume: Highlight customer service skills and experience.
  • Practice interview questions: Focus on communication and teamwork.
  • Follow application instructions: Submit all required documents accurately.

📝 Interview Preparation Advice

Technical Preparation

Review POS system operations.
Practice order entry on touchscreens.
Simulate inventory management tasks.
Learn basic calculator functions.

Behavioral Questions

Describe a teamwork challenge overcome.
Explain handling customer complaints gracefully.
Discuss rapid problem-solving during rush hours.
Illustrate effective communication with co-workers.