Want to get hired at Domino's?

Customer Service Rep

Domino's

Austin, Texas, United StatesOn Site

Original Job Summary

Company Description

MAC Pizza is the largest Domino’s franchise in Texas with multiple stores in and around central and southeast Texas. We pride ourselves on our family of people passionate about pizza. Join the MAC Pack Family today!

Job Description

As a Domino's Pizza Customer Service Rep, you are the first contact for every customer calling our stores. Your professionalism and optimism are vital to creating a pleasant experience for our customers.

  • Receive comprehensive training on our computer system.
  • Gain confidence by interacting with customers daily.
  • Enjoy flexible hours and advancement opportunities.

Qualifications

Smiling face and a great attitude required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key skills/competency

  • Customer Service
  • Communication
  • Professionalism
  • Flexibility
  • Problem-Solving
  • Training
  • Optimism
  • Attention to Detail
  • Teamwork
  • Adaptability

How to Get Hired at Domino's

🎯 Tips for Getting Hired

  • Customize your resume: Highlight customer service experience and skills.
  • Research Domino's: Understand MAC Pizza and its values.
  • Emphasize communication: Showcase clear, articulate responses.
  • Prepare examples: Detail past customer interactions effectively.

📝 Interview Preparation Advice

Technical Preparation

Familiarize with point-of-sale software.
Review customer database systems basics.
Practice using call center technology.
Learn common troubleshooting steps.

Behavioral Questions

Describe handling an angry customer.
Explain teamwork in a busy situation.
Discuss managing multiple calls concurrently.
Share a moment of overcoming service challenges.