Customer Service Representative - Store
@ Dollar Express Stores LLC

Philadelphia, Pennsylvania, United States
$40,000
On Site
Full Time
Posted 17 hours ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @dollarexpressstoresllc.com
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Job Details

About the Customer Service Representative - Store Role

As a Dollar Express Customer Service Representative, you will be responsible for providing exceptional service to our customers by greeting them, assisting with merchandise selection, completing transactions, and answering store and merchandise questions.

Key Duties & Responsibilities

  • Engage with customers in a positive and approachable manner.
  • Maintain a clean, well-stocked store to enhance the shopping experience.
  • Assist in unloading merchandise, organizing stock, and transporting items from stockroom to sales floor.
  • Independently stock shelves and recover merchandise within the store.
  • Process customer transactions accurately using the POS system.
  • Monitor customer activity to ensure a safe and secure shopping environment.
  • Perform additional duties to support an effective and profitable store operation.

Key skills/competency

  • Customer Service
  • Retail
  • POS Systems
  • Stocking
  • Organization
  • Communication
  • Teamwork
  • Problem Solving
  • Attention to Detail
  • Time Management
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How to Get Hired at Dollar Express Stores LLC

🎯 Tips for Getting Hired

  • Research Dollar Express Stores LLC: Understand company culture and news.
  • Customize your resume: Highlight retail and customer service skills.
  • Prepare for behavioral questions: Practice past customer service examples.
  • Review POS system knowledge: Emphasize transaction accuracy.

📝 Interview Preparation Advice

Technical Preparation

Review POS operation manuals.
Study retail transaction systems.
Practice cash handling techniques.
Understand store inventory software.

Behavioral Questions

Describe handling difficult customers.
Explain teamwork in retail settings.
Discuss time management in busy periods.
Share problem-solving examples with customers.

Frequently Asked Questions