Customer Service Representative
@ Dollar Express Stores LLC

Philadelphia, Pennsylvania, United States
$35,000
On Site
Part Time
Posted 18 hours ago

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Email Hiring Manager

XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @dollarexpressstores.com
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Job Details

Overview

As a Dollar Express Customer Service Representative, you are responsible for providing exceptional service to customers by greeting them, helping select merchandise, completing transactions, and answering queries about the store and products.

Principle Duties & Responsibilities

  • Provide customer engagement in a positive and approachable manner.
  • Assist in maintaining a clean, well-stocked store during shopping hours.
  • Help unload merchandise from delivery trucks and organize inventory.
  • Independently stock shelves and recover merchandise in the store.
  • Accurately handle customer funds and process transactions via the POS system.
  • Maintain awareness of customer activity to ensure safety and security.
  • Perform additional duties to ensure effective and profitable operations.

Key skills/competency

Customer Engagement, POS, Retail, Inventory Management, Transaction Processing, Safety, Merchandising, Time Management, Communication, Problem Solving

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How to Get Hired at Dollar Express Stores LLC

🎯 Tips for Getting Hired

  • Research Dollar Express Stores LLC: Learn their mission and values online.
  • Customize your resume: Highlight retail and customer service skills.
  • Prepare for interviews: Review customer engagement scenarios.
  • Practice POS system knowledge: Emphasize transaction accuracy.

📝 Interview Preparation Advice

Technical Preparation

Review basic POS system operations.
Practice cash handling procedures accurately.
Understand retail inventory tracking software.
Familiarize with transaction processing routines.

Behavioral Questions

Describe a time you handled a difficult customer.
Explain how you prioritize tasks during peak hours.
Discuss teamwork examples in a retail environment.
Share experience managing multiple store duties.

Frequently Asked Questions