Senior Product Manager - Agentic Experiences

About Docusign

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a Senior Product Manager to lead the development of next-generation agentic experiences for procurement teams within Docusign’s Intelligent Agreement Management platform. This role will define how AI agents proactively identify opportunities, take actions, and orchestrate workflows across agreements to unlock business value. You will shape the vision, strategy, and roadmap for building intelligent, proactive systems that go beyond static agreement management—transforming agreements into actionable insights and autonomous workflows. You will deeply understand procurement user journeys, identify opportunities for automation and augmentation, and deliver experiences that drive measurable outcomes such as cost savings, risk mitigation, and operational efficiency. This role will be part of the Navigator product. This position is an individual contributor role reporting to the Sr. Director of Product Management.

Responsibility

• Define and execute the product strategy and roadmap for agentic AI experiences within Docusign Navigator and Intelligent Agreement Management
• Identify high-impact procurement workflows where AI agents can recommend, automate, or take action (e.g., savings identification, renewal optimization, vendor analysis)
• Develop a deep understanding of procurement personas (procurement leaders, finance, operations) and their end-to-end workflows
• Partner with Research to uncover unmet needs and validate new agent-driven use cases
• Collaborate closely with Engineering, Design, and Data/AI teams to build scalable, intelligent systems
• Define product requirements that balance automation, control, and trust in AI-driven workflows
• Establish success metrics (e.g., savings realized, time saved, adoption of recommendations) and iterate based on data
• Drive cross-functional alignment across Product, GTM, Sales, and Customer Success to ensure successful launches
• Present product strategy and progress to executive stakeholders and influence decision-making across teams
• Operate effectively in ambiguous environments and influence without authority

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of product management or related experience
• Experience building AI-powered products, automation systems, or intelligent workflows
• Experience with product thinking and the ability to connect customer problems to scalable solutions
• Experience working cross-functionally with Engineering, Design, Data, AI, Marketing, and Sales
• Proven ability to define metrics, run experiments, and make data-driven decisions

Preferred

• Experience building products for procurement, finance, or enterprise operations (nice to have, not required)
• Familiarity with LLMs, agentic systems, or AI-driven decisioning frameworks
• Strong analytical and problem-solving skills with the ability to synthesize customer insights, data, and market trends
• Excellent written and verbal communication skills, including creating clear product narratives and requirements
• Ability to simplify complex systems into intuitive user experiences
• Experience working in enterprise SaaS environments

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $146,400.00 - $235,375.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $140,100.00 - $197,925.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary This Role Is Also Eligible For The Following Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster

Key skills/competency

Senior Product Manager Agentic Experiences, AI Agents, Intelligent Agreement Management, Procurement Workflows, Product Strategy, Roadmap Development, Cross-functional Collaboration, Data-driven Decisions, Enterprise SaaS, LLMs