11 days ago
Principal Solutions Architect
Docker, Inc
Hybrid
Full Time
$220,000
Hybrid
Job Overview
Job TitlePrincipal Solutions Architect
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$220,000
LocationHybrid
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Job Description
About Docker
At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!
About the Role: Principal Solutions Architect
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption. As Principal Solutions Architect, you'll play a critical role in building and scaling this function from the ground up.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic enterprise customers, providing thought leadership on AI, security, and containerization practices. This starts as an individual contributor role with potential to grow into leading a practice-focused team.
Responsibilities
Build and Scale the Professional Services Practice
- Design reference architectures, technical collateral, and success patterns that accelerate customer adoption.
- Create repeatable, monetizable instruments (SOWs, training programs, premium support add-ons) scalable across customers and partners.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Lead technical discovery and scope services engagements.
- Directly deliver or assign and oversee appropriate delivery partners to deliver service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights into actionable product and services strategy, roadmap, and partner capabilities.
Qualifications
Required
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Deep technical expertise in containerization, container and software supply chain security practices, Kubernetes, SDLC architectures, and enterprise-scale developer and production environments.
- Excellent facilitation and stakeholder management skills with the ability to lead executive-level architecture conversations and have the ability to influence senior stakeholders and drive alignment without formal authority.
- Hands-on experience with AI/ML workflows, model deployment, and agentic AI deployment in enterprise environments.
- Direct experience delivering high quality services engagements that deliver customer value while also delivering revenue and ARR growth target objectives as part of a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
Bonus
- Technical training development experience (workshops, certification programs, digital learning).
- Background training and enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
What To Expect
First 30 Days
- Onboard to Docker’s mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio and customers.
- Build strong partnerships with Product, Engineering, and Sales Functions.
- Plug into the team’s rhythm of business (standups, reviews, shadow customer engagements).
First 90 Days
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures and technical collateral.
- Participate in initiatives to build out and improve the services department's offerings.
One-Year Outlook
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker’s service offerings.
- Institutionalize continuous improvement by providing field feedback to the product team.
Perks
- Freedom & flexibility; fit your work around your life.
- Designated quarterly Whaleness Days plus end of year Whaleness break.
- Home office setup; we want you comfortable while you work.
- 16 weeks of paid Parental leave.
- Technology stipend equivalent to $100 net/month.
- PTO plan that encourages you to take time to do the things you enjoy.
- Equity; we are a growing start-up and want all employees to have a share in the success of the company.
- Docker Swag.
- Medical benefits, retirement and holidays vary by country.
- Remote-first culture, with offices in Seattle and Paris.
Key skills/competency
- Containerization
- Kubernetes
- SDLC Architectures
- AI/ML Workflows
- Software Supply Chain Security
- Solution Design
- Technical Consulting
- Stakeholder Management
- Professional Services
- Enterprise Architecture
How to Get Hired at Docker, Inc
- Research Docker's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Showcase container expertise: Highlight deep skills in Docker, Kubernetes, and secure software supply chain practices.
- Emphasize strategic impact: Detail experience driving enterprise adoption and revenue through professional services.
- Prepare for architectural discussions: Be ready to lead executive-level conversations on modern cloud and AI/ML patterns.
- Tailor your resume: Customize for Docker's specific needs, focusing on solutions architecture and AI/ML workflows.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the focus of the Principal Solutions Architect role at Docker?
02What kind of technical expertise is essential for this Principal Solutions Architect position?
03How will the Principal Solutions Architect contribute to Docker's growth?
04What kind of customer engagements can I expect in this Principal Solutions Architect role?
05What are the initial priorities for a Principal Solutions Architect in their first 30-90 days at Docker?
06Does Docker offer visa sponsorship for the Principal Solutions Architect position?
07What benefits and perks does Docker provide for the Principal Solutions Architect role?
08What is the expected compensation range for the Principal Solutions Architect at Docker?
09How important is cross-functional collaboration for the Principal Solutions Architect role at Docker?
10What is Docker's stance on diversity and inclusion for applicants to the Principal Solutions Architect role?
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