Guide

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities of a Guide

• Assist catering operations with the loading, unloading, pick-up, and delivery of goods and materials.
• Load and unload aircraft in accordance with airline and DO & CO regulations and specifications, ensuring accurate and timely catering for all flights.
• Adhere to all applicable airport, airline, and regulatory agency rules and regulations.
• Follow all food safety and hygiene standards as outlined in the Food Safety Management System (FSMS) handbook and promptly report any issues to management or the Hygiene and Food Safety Team.
• Communicate general information regarding department policies, procedures, and relevant federal, state, and local regulations to the public and internal stakeholders.
• Perform additional tasks and responsibilities as assigned by management.
• Maintain flexibility to support various operational needs as required.

Qualifications for a Guide

• Minimum of 1 years of professional experience, preferably in a fast-paced environment.
• Must have a valid Driver's License.
• All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
• Proactive and self-organized, with the ability to manage a substantial workload effectively.
• Strong ability to work independently and collaboratively within a team-oriented environment.
• Demonstrated ability to complete tasks efficiently and meet tight deadlines.
• Physically capable of lifting, pushing, pulling, and moving products, equipment, and supplies weighing up to 75 pounds.
• Ability to work long hours on foot and in environments with varying temperatures.
• Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

What We Offer

• Pay rate: $21.25 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

Key skills/competency

• Catering Operations
• Logistics Coordination
• Airport Regulations
• Food Safety Standards
• Manual Handling (up to 75 lbs)
• Time Management
• Team Collaboration
• Valid Driver's License
• Security Clearance (SIDA/AOA)
• Shift Flexibility