Program Analyst – Data Center Delivery
DLB Associates · United States
- On site
- Full-time
- United States
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About the role
About QC Servion
QC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.
We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.
The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.
Position: Program Analyst – Data Center Delivery
Position Location: Remote - work virtually from anywhere in the United States
Salary
QC Servion recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.
Job Summary
QC Servion is seeking a Program Analyst – Data Center Delivery to support large-scale data center and infrastructure programs across the QC Ecosystem.
This role serves as a critical member of the Program Management Office (PMO), helping transform program requirements, project information, and operational data into clear documentation, reliable reporting, and standardized processes. The Program Analyst works closely with Program Managers, Project Managers, Project Controls, and delivery teams to ensure leadership has accurate information and visibility into program performance.
We are seeking someone with experience supporting project, program, construction, engineering, infrastructure, capital project, or PMO environments who is comfortable working across multiple stakeholders, entities, and workstreams. The ideal candidate enjoys bringing structure to ambiguity, creating order from complex information, and ensuring reporting and documentation can be trusted for decision-making.
Essential Functions
Documentation & Requirements Management
Duties
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
EEO
QC Servion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Notice To Third Party Agencies
QC Servion does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to QC Servion in the absence of a signed Service Agreement where QC Servion has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of QC Servion and QC Servion will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
The Pay Range For This Role Is
80,000 - 110,000 USD per year(Remote (United States))
QC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.
We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.
The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.
Position: Program Analyst – Data Center Delivery
Position Location: Remote - work virtually from anywhere in the United States
Salary
QC Servion recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.
Job Summary
QC Servion is seeking a Program Analyst – Data Center Delivery to support large-scale data center and infrastructure programs across the QC Ecosystem.
This role serves as a critical member of the Program Management Office (PMO), helping transform program requirements, project information, and operational data into clear documentation, reliable reporting, and standardized processes. The Program Analyst works closely with Program Managers, Project Managers, Project Controls, and delivery teams to ensure leadership has accurate information and visibility into program performance.
We are seeking someone with experience supporting project, program, construction, engineering, infrastructure, capital project, or PMO environments who is comfortable working across multiple stakeholders, entities, and workstreams. The ideal candidate enjoys bringing structure to ambiguity, creating order from complex information, and ensuring reporting and documentation can be trusted for decision-making.
Essential Functions
Documentation & Requirements Management
- Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem.
- Develop and maintain SOPs, workflows, process maps, onboarding materials, and PMO templates.
- Standardize documentation practices across multiple entities and project teams.
- Support requirements intake and change management processes throughout the program lifecycle.
- Validate data inputs before information is distributed to program leadership.
- Ensure consistency and accuracy across dashboards, reports, metrics, and status updates.
- Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders.
- Perform data quality reviews and identify gaps, inconsistencies, or reporting risks.
- Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis.
- Assist with onboarding new projects, entities, vendors, and workstreams into established PMO processes.
- Coordinate information flow between engineering, design, infrastructure, construction, and program teams.
- Maintain centralized repositories for program documentation and reporting.
- Identify process inefficiencies, reporting challenges, and documentation gaps.
- Recommend solutions that improve consistency, efficiency, and program visibility.
- Support continuous improvement initiatives across the PMO organization.
- Develop scalable frameworks that improve delivery across a growing ecosystem.
- Work cross-functionally with engineering, design, project delivery, and leadership teams.
- Facilitate information gathering and ensure alignment between stakeholders.
- Translate complex information into formats that are easily understood by multiple audiences.
- Leadership receives accurate, reliable, and actionable reporting.
- PMO documentation is standardized, organized, and easily accessible.
- Data inconsistencies and reporting errors are identified before impacting decisions.
- New projects and stakeholders are onboarded efficiently into PMO processes.
- Program teams have confidence in the information being used to manage delivery.
- Process improvements reduce administrative effort and improve visibility across the ecosystem.
- Bachelor's degree in business, engineering, or a related field preferred, may substitute 7 years’ experience in lieu of a degree.
- 3–5+ years of experience in a Business Analyst, PMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination role.
- Strong documentation, process mapping, and requirements gathering experience.
- Advanced Excel skills and experience working with reporting platforms such as Power BI, Smartsheet, ClickUp, or similar tools.
- Strong analytical skills with the ability to identify inconsistencies, trends, and process gaps.
- Excellent written communication and documentation skills.
- Ability to manage multiple priorities across a fast-paced environment.
- High attention to detail and commitment to data accuracy.
- Experience supporting data center, infrastructure, construction, engineering, capital project, utility, manufacturing, or EPC programs.
- PMO or Project Controls experience.
- Familiarity with project delivery lifecycles and program governance structures.
- Exposure to schedule, cost, risk, or performance reporting.
- Experience supporting multi-entity or multi-stakeholder organizations.
Duties
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
- Frequently required to remain in a stationary position.
- Frequently moving through home office.
- May occasionally lift up to 20 pounds.
- Up to 5%, this may include travel to any or all 50 US states.
- Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
EEO
QC Servion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Notice To Third Party Agencies
QC Servion does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to QC Servion in the absence of a signed Service Agreement where QC Servion has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of QC Servion and QC Servion will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
The Pay Range For This Role Is
80,000 - 110,000 USD per year(Remote (United States))