Part-time IT Administrative Support
DKSH
Job Overview
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Job Description
General Responsibilities
As a Part-time IT Administrative Support, you will be crucial in providing basic IT assistance to office users. Your duties will involve addressing common Windows and software issues, as well as supporting Microsoft 365 applications like Outlook, Teams, Word, and Excel. You will also handle simple hardware problems, respond to basic IT enquiries, and assist users with common requests. More complex technical issues will be escalated to external vendors or supervisors. Additionally, you will assist with basic user account tasks, maintain IT asset records, and provide general administrative support related to IT matters to ensure smooth daily IT operations in the office environment.
Functional Skills And Knowledge
- 1–2 years of IT support or related working experience preferred.
- Diploma / Certificate or above in IT or related discipline, or relevant experience.
- Basic knowledge of Windows OS and Microsoft 365.
- Ability to perform basic troubleshooting for common IT issues.
- Basic knowledge of Excel and Word for documentation.
- Responsible, patient, and detail-minded.
- Good communication skills in Cantonese; basic English reading ability.
Preferred (Optional)
- Previous experience in IT support or helpdesk role.
- Experience in IT asset management or simple documentation.
- Basic written communication skills in English and Chinese.
Working Schedule
Monday to Friday, 08:30 to 17:30, 3 days per week.
Why it’s Great to work at DKSH
At DKSH, you'll be part of a team driven by the purpose of enriching people's lives through products and services. DKSH positively impacts millions of lives daily. Join an environment where entrepreneurship meets flexible work arrangements, offering opportunities to grow and make a significant difference. Learn more about working at DKSH: https://www.dksh.com/careers
All personal data collected will be used for recruitment purpose only.
Key skills/competency
- IT Support
- Windows OS
- Microsoft 365
- Troubleshooting
- Hardware Support
- User Account Management
- IT Asset Management
- Documentation
- Administrative Support
- Cantonese Communication
How to Get Hired at DKSH
- Research DKSH's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their commitment to enriching lives and entrepreneurship.
- Tailor your resume: Customize your resume to highlight experience in IT support, Microsoft 365, Windows OS, and administrative tasks, using keywords from the Part-time IT Administrative Support job description.
- Prepare for technical questions: Brush up on basic Windows troubleshooting, Microsoft 365 functionalities, and hardware support scenarios relevant to the Part-time IT Administrative Support role.
- Showcase communication skills: Be ready to demonstrate your good communication skills, especially in Cantonese, and your ability to be responsible, patient, and detail-minded during the interview.
- Highlight administrative aptitude: Emphasize any experience in documentation, asset management, or clerical support, aligning with the administrative aspects of this Part-time IT Administrative Support position.
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