Salesforce Operations Strategist

Salesforce Operations Strategist

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation to cut through the noise, driving pipeline, fueling SQLs, and scaling brands serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. Ready to build something that breaks the mold?

About The Role

Role Mission: To execute world-class GTM architectures and Salesforce configurations that transform our clients' CRM environments into high-velocity revenue engines.

You are the technical champion. While the Director of RevOps defines the high-level architecture and leads the pitches, you own the execution. You are responsible for making the blueprint a reality within Salesforce, ensuring data hygiene, routing logic, and reporting are flawless.

What You Bring

• Technical Prowess: You are a Salesforce wizard. You think in ERDs. You know when to use a Formula Field vs. a Flow. You have battle scars from messy data migrations.
• Consultant Mindset: You don't just take tickets; you ask "Why?" You can explain to a Sales Manager why a specific validation rule is going to save their team 5 hours a week.
• Agency DNA: You understand that Time is Money. You are disciplined with time-tracking and thrive in a high-velocity, multi-client environment.
• Precision-Obsessed: You have a "double-check" culture. You wouldn't dream of pushing a Flow to production without testing it in a Sandbox first.

Requirements

• 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred).
• 2+ years in a client-facing agency or consultancy is highly preferred.
• Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are "dinosaurs" to you).
• Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools.
• Proven ability to manage multiple projects concurrently without dropping the ball.
• Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred).

What We Offer

• Compensation: Competitive base salary.
• Health & Wellness: Medical, dental, vision plans, disability, and life insurance (100% employer-paid for you, 50% for dependents). Access to therapists via Spring Health and Headspace membership. Gympass membership.
• Time Off: Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed Dec 24 - Jan 1), Paid Parental Leave.
• Financial: Traditional and Roth 401(k) with a 3% company match.
• Bonus: Annual bonus based on tenure.
• Perks: Annual Anniversary Trip with peers and executive leadership.

Work Environment Requirements

This role is 100% remote within Canada. Collaboration is primarily through virtual meetings (Zoom) and Slack. Requires a laptop (PC or Mac available), computer software platforms, and other office productivity tools. Must be able to remain stationary for extended periods, observe and interpret communication, and have reliable internet access with a professional background. Reasonable accommodations will be made for individuals with disabilities.

Key skills/competency

• Salesforce Administration
• Sales Operations Strategy
• GTM Architecture
• CRM Configuration
• Data Hygiene
• Salesforce Flows
• RevOps Stack
• Client-Facing Consulting
• Project Management
• SaaS Industry