Systems Engineer

@ Direct Customer Solutions LLC

Systems Engineer

This role at Direct Customer Solutions LLC supports a diverse computing infrastructure, including applications, servers, and databases. Reporting to the Vice President, IT Infrastructure and Operations, the position works with a team of technical professionals to manage systems critical to business operations.

Essential Functions

• Setup and maintain master data for clients, customers, products, and locations.
• Ensure compliance with DSCSA requirements and industry best practices.
• Configure and troubleshoot integrations between enterprise systems.
• Test and interpret technical documents (EPCIS, XML, CSV).
• Install, configure, and administer mission critical applications on Windows/Linux/Unix.
• Develop system architectures, implementation plans, and maintain technical documentation.
• Manage networking equipment including VPN, switches, firewalls, DNS, and DHCP servers.
• Provide technical support through various communication channels.
• Participate in on-call support during and after business hours.

Requirements & Technical Skills

• 4-year degree in a technical discipline.
• At least 3 years of experience with system monitoring, maintenance, and integration.
• Proficiency in Bash and PowerShell scripting; experience with Windows and Linux architectures.
• Experience with Microsoft IIS, Nginx, Apache, Tomcat, and databases like SQL, PostgreSQL, or MariaDB.
• Knowledge of cloud platforms (Azure, AWS), VMware vSphere 7+, and Veeam 11+.
• Understanding of SSL, SOAP/WSDL/REST services, and TCP/IP networking.

Work Environment & Additional Information

This full-time role is hybrid remote in Bells, TN. It includes benefits such as 401(k), health insurance, paid time off, and professional development assistance.

Key skills/competency

• Systems Engineer
• IT Infrastructure
• Integration
• Scripting
• Cloud
• Networking
• Windows
• Linux
• VMware
• Veeam