Business Development Representative

Position Overview

The Diligent Business Development Representative plays an instrumental role in the direct growth of Diligent by seeking new business opportunities through prospecting and engaging with potential clients. The Business Development Representative is expected to build new outbound pipeline and generate interest as a brand ambassador for the Diligent products. A Business Development Representative should demonstrate conversational excellence and in-depth product knowledge to achieve outbound targets.

This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business becoming an expert in corporate software sales.

Key Responsibilities

• Demonstrate expertise at using lead generation tools to routinely extract contacts and create accurate and targeted lists of prospects (Cold calling, LinkedIn, Outreach, Sales Force, ZoomInfo, etc).
• Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects.
• Utilise smart, targeted questions to speak knowledgeably to qualify the right decisions makers.
• Skillfully build interest and influence opportunities with new prospects.
• Coordinate meetings/demonstrations on account executive’s calendar and log activities in CRM.
• Meet or exceed targets & key performance indicators (KPIs) as determined by the business.
• Ability to assist others with viable techniques to drive overall team performance.
• Other duties may be requested in accordance with business need.

Required Experience/Skills

• A strong passion for working in a sales-focused, target-driven environment.
• Solid understanding of the sales process, including marketing, prospecting, cold calling, and managing the sales cycle.
• Proven ability to effectively communicate the product’s unique value proposition and quickly gain in-depth product knowledge.
• Exceptional communication skills, with a track record of engaging and influencing senior-level executives.
• Excellent verbal and written presentation skills, with the ability to deliver clear and persuasive messages.
• High energy, with a positive and can-do attitude that drives success.

Preferred Skills

• Experience in SaaS sales.
• Experience building strong stakeholder relationships at c-suite level.

About Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Key skills/competency

• Lead Generation
• Outbound Prospecting
• SaaS Sales
• CRM Software (Salesforce)
• Cold Calling
• Sales Cycle Management
• Product Knowledge
• Communication Skills
• Target Achievement
• Executive Engagement