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Senior Design Operations Specialist
Digital Science
Original Job Summary
About Digital Science
Digital Science is advancing the research ecosystem with pioneering technology. Our vision is a trusted, collaborative, and inclusive research environment driving progress for all.
Your New Role
As the Senior Design Operations Specialist, you will play a pivotal role within the Digital Science Product Design team. You will enhance and scale user research and design operations, streamline workflows, improve accessibility to high-quality insights, and cultivate strong cross-functional collaboration to ensure a consistent, efficient, and user-centric approach to product development.
Responsibilities
- Develop and continuously improve scalable product discovery processes and tools.
- Drive communication of engaging user insights across product teams.
- Create, maintain, and automate standardized design documentation and templates.
- Manage design team-specific tools including usage tracking and cost reporting.
- Support tracking and reporting of key design metrics.
- Collaborate with cross-functional teams to maintain accessible documentation.
- Assist design leadership with quality assurance to ensure high standards.
- Strengthen communication between design, product, and engineering teams.
What You’ll Bring
- Proven experience in DesignOps, ResearchOps, or similar operational roles.
- Deep understanding of design processes, systems, and tools.
- Experience in analyzing, optimizing, and scaling design workflows using lean and agile methodologies.
- Proficiency with tools such as Figma, Dovetail, UserInterviews, and Coda.
- Strong problem-solving skills and excellent communication abilities.
- Experience mentoring colleagues in DesignOps practices.
- A collaborative, humble, and consultative approach.
Nice To Have
Familiarity with WCAG guidelines, assistive technologies, and inclusive design principles.
Living Our Values
Digital Science is dedicated to building a diverse and inclusive team. We value bravery in the pursuit of better, collaboration, open-mindedness, and community. We support innovative technologies to make research more open, efficient, and effective.
Key Skills/Competency
- DesignOps
- ResearchOps
- User Research
- Process Optimization
- Cross-functional Collaboration
- Figma
- Agile
- Documentation
- Quality Assurance
- GDPR Compliance
How to Get Hired at Digital Science
🎯 Tips for Getting Hired
- Research Digital Science: Understand their vision and product culture.
- Tailor your resume: Highlight design ops and research skills.
- Emphasize collaboration: Showcase cross-functional project examples.
- Prepare for interviews: Focus on workflow optimization cases.