Social Media Investigator
DigiStream Investigations · United States
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- Hybrid
- Internship
- $50,000 / year
- United States
Job highlights
- Investigate fraud using social media research.
- Analyze online data for investigations.
- Write detailed investigative reports.
- Collaborate with a growing investigation team.
- Maintain strict client confidentiality.
About the role
About DigiStream Investigations
DigiStream Investigations is a fast-growing national private investigation firm seeking a clever Social Media Investigator to join our team in Houston, Texas. We are looking for individuals who pride themselves on their information-finding abilities on the internet and on social media in particular.
Job Summary
The Social Media Investigator will conduct desktop-based social media and background research as part of investigations into potentially fraudulent Worker's Compensation and Liability claims.
Responsibilities
- Complete in-depth reports on background data and social media findings.
- Work closely with team members on complex cases to resolve identities on social media or databases.
- Exhibit excellent verbal and written communication with team members and/or clients regarding workflow, possible opportunities or problem files.
- Complete an average of 1.5 core social media reports per 8-hour work day.
- Read, analyze, and distill large amounts of information from social networking profiles, online forms and articles, and apply it to an investigation.
- Conduct multiple research reports at once while maintaining work quality and turnaround time.
- Maintain strict confidentiality regarding subjects under investigation.
Minimum Qualifications
- Bachelor's Degree required.
- An intuitive ability to search the internet and uncover information where others cannot. Pride in finding the "needle in the haystack."
- Ability to interpret a variety of legal and/or insurance-related instructions.
- Advanced knowledge and hands-on experience with multiple social media platforms.
- Must be a quicker learner and able to work independently to meet deadlines.
- Ability to maintain confidentiality of information.
- Must be able to commute to Katy, Texas 5 days a week.
- Hybrid schedule may be permitted after a 90-day probationary period.
Work Schedule
40 hours per week, Monday through Friday, 8:00 AM - 4:30 PM. Initially in-office, with a hybrid schedule potentially permitted after a 90-day probationary period.
Benefits
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Key skills/competency
- Social Media Investigator
- Background Research
- Information Gathering
- Report Writing
- Confidentiality
- Data Analysis
- Online Investigation
- Social Networking Platforms
- Worker's Compensation Fraud
- Liability Claims Investigation
Skills & topics
- Social Media Investigator
- Private Investigator
- Background Research
- Information Gathering
- Online Investigation
- Fraud Investigation
- Worker's Compensation
- Liability Claims
- Report Writing
- Texas Jobs
How to get hired
- Tailor your resume: Highlight internet search skills and social media expertise, emphasizing your ability to find hidden information.
- Showcase analytical skills: Detail experience interpreting complex data and distilling information from various online sources.
- Demonstrate reliability: Emphasize your ability to work independently, meet deadlines, and maintain confidentiality.
- Prepare for interviews: Be ready to discuss your strategies for uncovering information online and your experience with different social media platforms.
- Express enthusiasm: Convey your passion for investigative work and your intuitive knack for finding information.
Technical preparation
Master advanced social media platform searches.,Develop skills in OSINT (Open Source Intelligence) techniques.,Practice analyzing large datasets of online information.,Familiarize yourself with investigation and reporting tools.
Behavioral questions
Describe a time you found hidden information online.,How do you ensure accuracy in your research?,How do you manage multiple investigations simultaneously?,How do you maintain confidentiality under pressure?
Frequently asked questions
- What are the primary responsibilities of a Social Media Investigator at DigiStream Investigations?
- As a Social Media Investigator at DigiStream Investigations, you will conduct desktop-based social media and background research for investigations into potential Worker's Compensation and Liability claims. This includes writing in-depth reports, analyzing online data, and maintaining strict confidentiality.
- What qualifications are essential for the Social Media Investigator role at DigiStream?
- A Bachelor's Degree is required, along with advanced knowledge of social media platforms and an intuitive ability to find information online. Strong analytical, communication, and independent work skills are also crucial for this role.
- Is this Social Media Investigator position remote or on-site?
- The Social Media Investigator position requires commuting to Katy, Texas, 5 days a week initially. A hybrid schedule may be permitted after a 90-day probationary period.
- What kind of work schedule can I expect as a Social Media Investigator?
- The work schedule is 40 hours per week, Monday through Friday, from 8:00 AM to 4:30 PM. The role is initially in-office, with the possibility of a hybrid arrangement later.
- How does DigiStream Investigations handle confidentiality for Social Media Investigators?
- Maintaining strict confidentiality regarding subjects under investigation is a core requirement for the Social Media Investigator role at DigiStream Investigations. This is emphasized throughout the responsibilities and qualifications.
- What is the career growth potential for a Social Media Investigator at DigiStream?
- DigiStream Investigations is a fast-growing national firm, which suggests potential for career advancement. While specific paths aren't detailed, growth within the company often provides opportunities for individuals who excel in their roles.
- Can I apply for the Social Media Investigator job if I don't have a Bachelor's Degree?
- The minimum qualification for the Social Media Investigator position at DigiStream Investigations explicitly states that a Bachelor's Degree is required. Candidates without this degree may not be considered.