Operations Analyst
DICK'S Sporting Goods · Coraopolis, PA
- On site
- Full-time
- $70,000 / year
- Coraopolis, PA
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Analyze operational data for labor planning.
- Develop reports and dashboards for insights.
- Collaborate with field leadership and partners.
- Identify trends and opportunities in data.
- Support strategic initiatives and special projects.
About the role
Operations Analyst
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Overview
The Operations Analyst will support labor planning and workforce management processes. This role involves forecasting analysis, data staging, reporting, scheduling configuration support, and process optimization initiatives. The analyst will also execute quality assurance processes to ensure data accuracy and consistency, and analyze operational, labor, and financial performance data to identify trends and opportunities.
Job Duties and Responsibilities
- Support labor planning and workforce management processes through forecasting analysis, data staging, reporting, scheduling configuration support, and process optimization initiatives.
- Execute recurring quality assurance and validation processes to ensure accuracy and consistency across reporting, labor models, and operational data outputs.
- Analyze operational, labor, and financial performance data to identify trends, risks, variances, and opportunities that support business decision making and operational strategy.
- Build, maintain, and enhance reporting tools, dashboards, and analytical processes that improve business visibility and decision-making efficiency.
- Collaborate with field leadership and cross-functional partners to investigate operational questions, evaluate business impacts, and support strategic initiatives.
- Support ad hoc analysis, scenario modeling, operational deep dives, and special projects in a fast-paced retail environment.
Qualifications
- Bachelor's Degree in Accounting, Finance, Economics, Business Analytics, Information Systems.
- 1-3 years of experience.
- Proficiency in MS Excel, MS PowerPoint.
- Knowledge of PowerBI, Tableau, or similar visualization tools is a plus.
- Knowledge of SQL, Alteryx, Power Query, or other data transformation tools is a plus.
- Strong analytical mindset with the ability to identify trends, interpret data, and develop actionable insights.
- Strong attention to detail and commitment to accuracy and quality assurance.
- Intellectual curiosity and willingness to learn.
- Effective written and verbal communication skills with the ability to interact across multiple levels of the organization.
- Ability to work independently and prioritize tasks in a fast-paced, evolving retail environment.
Virtual Requirements
At DICK’S, we thrive on innovation and authenticity. To protect the integrity and security of our hiring process, candidates are asked not to use AI tools during interviews or assessments. Cameras must be on during all virtual interviews. AI tools are not permitted. Offers are contingent upon a satisfactory background check, which may include ID verification. If you have any questions or need accommodations, we’re here to help.
Key skills/competency
- Operations Analysis
- Labor Planning
- Workforce Management
- Data Analysis
- Reporting
- Process Optimization
- Forecasting
- Business Intelligence
- SQL
- MS Excel
Skills & topics
- Operations Analyst
- Data Analysis
- Labor Planning
- Workforce Management
- Reporting
- Forecasting
- Business Analysis
- Retail Operations
- Process Improvement
- SQL
- MS Excel
- PowerBI
- Tableau
- Alteryx
- Finance
- Accounting
- Business Analytics
How to get hired
- Tailor your resume: Highlight your analytical skills, Excel proficiency, and any experience with PowerBI, Tableau, SQL, or Alteryx. Quantify achievements where possible.
- Craft a strong cover letter: Emphasize your understanding of retail operations and your ability to derive actionable insights from data.
- Prepare for the interview: Be ready to discuss your analytical process, problem-solving approach, and experience with data analysis tools. Practice explaining complex data in simple terms.
- Understand company values: Research DICK’S Sporting Goods' mission and commitment to sports and community to align your answers with their culture.
- Ask insightful questions: Prepare questions about the team, operational challenges, and opportunities for growth within the Operations Analyst role.
Technical preparation
Practice Excel functions for data analysis.,Build sample dashboards in PowerBI or Tableau.,Write SQL queries for data extraction.,Understand data transformation with Alteryx.
Behavioral questions
Describe a time you analyzed complex data.,How do you ensure accuracy in your work?,Tell me about a time you improved a process.,How do you handle competing priorities?
Frequently asked questions
- What is the primary focus of the Operations Analyst role at DICK'S Sporting Goods?
- The primary focus of the Operations Analyst role at DICK'S Sporting Goods is to support labor planning and workforce management processes through data analysis, reporting, and process optimization. This involves ensuring accuracy in data and providing insights to support business decisions.
- What educational background is preferred for the Operations Analyst position?
- A Bachelor's Degree in Accounting, Finance, Economics, Business Analytics, or Information Systems is preferred for the Operations Analyst position at DICK'S Sporting Goods.
- What are the key technical skills required for this Operations Analyst job?
- Key technical skills include strong proficiency in MS Excel and MS PowerPoint. Experience with visualization tools like PowerBI or Tableau, and data transformation tools like SQL or Alteryx, are a plus.
- Is this a remote or on-site position?
- While the job description doesn't explicitly state remote or on-site, the 'Virtual Requirements' section discusses virtual interviews. Candidates should clarify the work arrangement during the application process.
- How important is attention to detail for the Operations Analyst role?
- Attention to detail is very important for the Operations Analyst role, as the position requires executing quality assurance processes and ensuring accuracy and consistency across reporting and operational data.
- What kind of analysis will an Operations Analyst perform at DICK'S Sporting Goods?
- An Operations Analyst will perform recurring quality assurance, analyze operational, labor, and financial performance data to identify trends and variances, conduct ad hoc analysis, and support scenario modeling and operational deep dives.
- Can I use AI tools like ChatGPT during the interview process for DICK'S Sporting Goods?
- No, DICK'S Sporting Goods explicitly states that AI tools are not permitted to be used by the candidate during any part of the interview process to ensure fairness and security.
- What is the experience level sought for this Operations Analyst role?
- DICK'S Sporting Goods is seeking candidates with 1-3 years of experience for the Operations Analyst position.
- How can I stand out when applying for the Operations Analyst job at DICK'S Sporting Goods?
- To stand out, highlight your analytical capabilities, data visualization skills, and any experience in retail operations or workforce management. Demonstrating a proactive approach to problem-solving and a strong understanding of their business values will also be beneficial.