AFR Export Gateway Operations Specialist
DHL Global Forwarding
Job Overview
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Job Description
About Us
Deutsche Post DHL (DPDHL) is the world’s leading logistics provider, with nearly 600,000 employees across more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the DHL division specializing in international transportation, particularly air, ocean, and road freight. We are the global leader in air freight and rank second in ocean freight services.
DHL Global Forwarding Italy operates through 15 Stations across the country and 4 Gateway departments, supported by over 600 highly skilled professionals. At DGF, our core business is freight forwarding—but people are our passion. Innovation and diversity are fundamental parts of our culture.
We offer excellent opportunities for personal growth and professional development.
We are truly proud to say that we are a “Great Place to Work”!
If what you’ve read so far sounds exciting and you would like to join our team… keep reading!
For our branch in Pozzuolo Martesana, we are currently looking for a AFR Export Gateway Operations Specialist.
Location: Head Office Pozzuolo Martesana (MI)
Reports to: Export Gateway Manager
Key tasks:
- Support administration of Export Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies;
- Support team members to execute effective Export Gateway operations plans regarding pick-up and delivery personnel and services;
- Management of weekly booked spaces and continuous contact & interaction with airline carriers;
- Perform broad range of tasks and activities to ensure all material is picked up and delivered to/from all area accounts in accordance with corporate guidelines, customer expectations and government regulations;
- Administer efficient and safe handling and transportation of all customer materials;
- Comply with established procedures for import/export regulations, duties, and tariffs;
- Support general admin tasks for on-time gathering and delivering of goods from warehouses or small sized ports to larger ports.
Requirements:
- Previous experience in AFR/OFR Operations
- Knowledge of AFR/OFR forwarding business
- Strong analytical skills and good communication skills
- Results-driven and attention to details
- Problem-solving mentality
- Good knowledge of English
Key skills/competency
- Export Operations
- Logistics Management
- Freight Forwarding
- Air Freight (AFR)
- Ocean Freight (OFR)
- International Regulations
- Carrier Relations
- Shipment Handling
- Problem Solving
- Communication Skills
How to Get Hired at DHL Global Forwarding
- Research DHL Global Forwarding's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for logistics: Highlight experience in AFR/OFR operations, international trade, and problem-solving, aligning with DHL's global forwarding needs.
- Showcase your communication skills: Emphasize instances where you effectively coordinated with carriers, customers, and internal teams in a fast-paced environment.
- Prepare for operational questions: Be ready to discuss your knowledge of export regulations, supply chain processes, and how you manage attention to detail in a logistics setting.
- Demonstrate a problem-solving mindset: Share examples of how you've overcome challenges in previous freight forwarding or operations roles.
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