Behavioral & Qualitative Insights Research Specialist

About Dexcom

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Behavioral Science Team

Welcome to Dexcom’s Behavioral Science team — a multidisciplinary group applying behavioral science, qualitative research, and data-driven insights to shape product strategy, clinical evidence, and patient-centered innovation. Within Behavioral Science, the Qualitative Workstream focuses on understanding lived experience, decision-making, motivation, and behavior change across people with diabetes and metabolic conditions. As a Behavioral & Qualitative Insights Research Specialist, you will collaborate closely with a Senior Data Scientist in Human Behavior & Qualitative Insights. In this role, you will contribute to the design and execution of high-impact qualitative research, translating insights into clear, actionable guidance for Product, R&D, Clinical Affairs, Medical Affairs, and Marketing.

What You'll Do as a Behavioral & Qualitative Insights Research Specialist

• Design and Execute Research: Lead the design and execution of qualitative and mixed-methods research to tackle complex behavioral, clinical, and product-related questions across Dexcom’s portfolio.
• Conduct Qualitative Activities: Facilitate qualitative research activities, including moderating focus groups, conducting interviews, and observing participant behavior to ensure the collection of rich, meaningful data.
• Apply Behavioral Models: Utilize health behavior change models (e.g., COM-B, Self-Determination Theory) to inform study design, data analysis, and interpretation.
• Analyze and Integrate Data: Analyze qualitative data using advanced methodologies and integrate findings with quantitative and digital-health data when applicable.
• Translate Findings into Insights: Convert qualitative findings into clear, actionable insights and recommendations that guide product development, digital experiences, clinical strategies, and patient engagement initiatives.
• Collaborate with Cross-Functional Teams: Act as a strategic partner to cross-functional teams (Product, R&D, Clinical Affairs, Medical Affairs, Marketing), helping them understand behavioral drivers, barriers, and opportunities.
• Prepare Reports and Presentations: Develop comprehensive research reports and presentations, effectively communicating findings and recommendations to stakeholders at all organizational levels.
• Stay Informed on Trends: Keep abreast of industry trends, methodologies, and best practices in qualitative research, continuously enhancing your skills to provide high-quality insights.

What Makes You Successful

• Master's degree in behavioral science, psychology, public health, sociology, or a related field, with a strong foundation in qualitative and mixed-methods research.
• Demonstrated experience applying health behavior change models to real-world health, clinical, or digital-health contexts.
• Significant hands-on experience leading qualitative research programs from study design through analysis and stakeholder readout.
• Ability to synthesize complex qualitative findings and translate them into strategic insights that influence product, clinical, and business decisions.
• Strong communication and storytelling skills, with experience presenting to senior and cross-functional audiences.
• Proficiency with relevant tools (e.g., NVivo, ATLAS.ti, Qualtrics, and statistical software to support mixed-methods integration).

What You’ll Get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Key skills/competency

• Qualitative Research
• Behavioral Science
• Mixed-Methods Research
• Data Analysis
• Health Behavior Change Models
• Stakeholder Collaboration
• Communication Skills
• NVivo
• ATLAS.ti
• Qualtrics