Customer Test Manager
@ Deutsche Börse

Singapore, Singapore
€80,000
On Site
Full Time
Posted 21 days ago

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Job Details

Overview

Your career at Deutsche Börse Group begins as a Customer Test Manager. In this role, you will ensure the readiness and operational integrity of the Customer Test Environment (COB) for fund migration projects.

Area of Work

Work within the Vestima Service Implementation (VSI) Migration Team managing end-to-end customer testing. Collaborate with internal IT teams and external stakeholders for a seamless testing experience.

Responsibilities

  • Lead and coordinate customer test planning activities.
  • Manage testing lifecycle, issue logging, reporting, and escalations.
  • Ensure the test environment meets project requirements.
  • Communicate with IT teams regarding test configurations.
  • Act as primary contact for Clearstream clients.
  • Provide updates on testing progress and risks.
  • Continuously improve the test environment and document outcomes.

Profile

  • Bachelor’s in Finance, Business, IT, or related field.
  • Minimum 5 years in financial services or testing roles.
  • Understanding of Clearstream business model and funds processes.
  • Knowledge of cash/securities settlement and SWIFT standards.
  • Proficiency in Microsoft Office and project management tools like JIRA.
  • Exceptional communication, analytical, and problem-solving skills.
  • Fluency in English; additional languages a plus.

Key skills/competency

  • Customer Testing
  • Project Management
  • Clearstream
  • Issue Tracking
  • Fund Migration
  • Stakeholder Communication
  • JIRA
  • SWIFT
  • Finance
  • Documentation
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How to Get Hired at Deutsche Börse

🎯 Tips for Getting Hired

  • Research Deutsche Börse's culture: Review mission, values, and recent achievements.
  • Customize your resume: Highlight testing and finance experience.
  • Emphasize project management: Detail your JIRA and communication skills.
  • Prepare for technical questions: Brush up on SWIFT and testing protocols.

📝 Interview Preparation Advice

Technical Preparation

Review testing frameworks and methodologies.
Practice using JIRA and similar tools.
Understand SWIFT messaging basics.
Study fund migration technical standards.

Behavioral Questions

Explain handling challenging stakeholder scenarios.
Describe effective communication methods utilized.
Share experiences managing multiple priorities.
Discuss conflict resolution in testing environments.

Frequently Asked Questions