Exit QA expert - Associate @ Deutsche Bank
placeIndia
businessOn Site
scheduleFull Time
Posted 4 days ago
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Email Hiring Manager
****** @db.com
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Job Details
Job Title: Exit QA Expert - Associate
Location: Bangalore, India
Role Description
The Offboarding QA Analyst focuses on effective Quality Review of Client Offboarding execution processes by ensuring files are processed in accordance with Standard Operating Procedures. The role involves maintaining high QA standards, identifying errors, providing feedback, and supporting monthly QA MI inputs.
- Act as Process SME and backup contact.
- Monitor mailboxes and allocate team volumes.
- Train new joiners and ensure mandatory training.
- Prepare daily/weekly & monthly BAU reports.
- Manage risk and escalate open items as necessary.
Control Responsibilities
Follow global OffBoarding standards, ensure audit readiness, adhere to SLAs, and share process improvement ideas.
Change Management
Identify risk areas, propose controls, and update the team on process changes.
What We’ll Offer You
- Best in class leave policy
- Gender neutral parental leave
- Childcare assistance with 100% reimbursement
- Sponsorship for certifications and education
- Comprehensive insurance, health screening, and more benefits
Required Skills & Experience
- Bachelor’s degree or equivalent
- Minimum 8+ years' experience in Client Offboarding or related process
- Basic knowledge of Financial Products and Instruments
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office Suite
About Deutsche Bank
Deutsche Bank is a global leader with over 150 years of history, operating in around 60 countries. We are committed to a culture of empowerment, inclusion, and continuous learning.
Key skills/competency
- QA Review
- Client Offboarding
- Risk Management
- Process Improvement
- Team Training
- Audit Readiness
- Process Documentation
- Financial Instruments
- Regulatory Compliance
- Stakeholder Management
How to Get Hired at Deutsche Bank
🎯 Tips for Getting Hired
- Customize Resume: Tailor your experience to quality review.
- Highlight Skills: Emphasize offboarding and risk management.
- Prepare Examples: Detail process improvement and audits.
- Research Deutsche Bank: Understand culture via official website.
📝 Interview Preparation Advice
Technical Preparation
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Review offboarding process documentation.
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Practice Microsoft Office advanced functions.
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Analyze audit report samples.
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Study financial instruments basics.
Behavioral Questions
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Describe a challenging process improvement experience.
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Explain handling tight deadlines effectively.
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Share teamwork experiences under pressure.
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Discuss adapting to process changes.
Frequently Asked Questions
What qualifications does Deutsche Bank require for the Exit QA Expert - Associate role?
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How does Deutsche Bank assess process improvement skills for the Exit QA Expert - Associate?
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What are the main responsibilities for the Exit QA Expert - Associate at Deutsche Bank?
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How important are technical skills in the Exit QA Expert - Associate role?
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What benefits does Deutsche Bank offer to an Exit QA Expert - Associate?
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Is previous experience in client offboarding mandatory for the role at Deutsche Bank?
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How does the Exit QA Expert role at Deutsche Bank support career growth?
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What work environment can one expect in the Exit QA Expert - Associate role?
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How does Deutsche Bank handle offboarding QA processes?
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What is the next step after applying for the Exit QA Expert role at Deutsche Bank?
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