AI Solutions Architect

About Descartes Systems Group

Descartes Systems Group is a global leader in logistics and supply chain technology, uniting people and technology to move the world efficiently and securely. With over 26,000 customers worldwide, our cloud-based solutions transform inventory and information movement, enhancing productivity and customer service. Publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and a US LLC headquartered in Atlanta, Georgia, Descartes boasts 16 years of record financial performance and leads in innovation investment. We invite talented individuals to join our fast-growing, entrepreneurial team dedicated to solving complex supply chain challenges.

The Opportunity: AI Solutions Architect

Descartes Systems (USA) LLC is seeking a remote AI Solutions Architect to lead the design and deployment of scalable artificial intelligence (AI) systems across enterprise platforms. This pivotal role is central to advancing Descartes' next-generation automation and intelligent data products, offering the flexibility to work from anywhere in the United States.

Specific Duties and Responsibilities

• Designing and implementing enterprise AI architectures that integrate large language models (LLMs), vector databases, and prompt engineering techniques.
• Leading the development of conversational and voice-based AI applications using platforms such as Microsoft Copilot Studio and VAPI.
• Building and managing AI/ML pipelines on Microsoft Fabric or Azure Databricks, ensuring robust data flows and scalable deployments.
• Developing reusable frameworks and solution templates for AI-driven decision support systems and customer-facing applications.
• Collaborating with cross-functional teams—including product managers, data engineers and supply chain domain experts—to translate business requirements into intelligent systems.
• Defining success metrics for AI solutions and implementing evaluation pipelines for model performance, quality, and reliability.
• Designing and optimizing data pipelines for efficient data processing, storage, and retrieval.
• Applying best practices in data security, governance, and responsible AI, ensuring compliance with ethical standards and corporate policies.
• Staying informed of trends in generative AI, natural language processing (NLP), and machine learning to continually evolve product and platform strategy.

Required Qualifications

• Master’s degree in Computer Science, Data Science, or Information Management.
• Five years of experience with advanced SQL for data extraction, transformation, and orchestration.
• Four years of experience with Python for automation and orchestration.
• Four years of experience designing and optimizing data pipelines for efficient data processing, storage, and retrieval.
• Four years of experience developing and deploying dashboards and analytics solutions using Power BI and Tableau.
• Three years of experience working with cloud-based data platforms (Azure Databricks and/or Microsoft Fabric).
• Experience integrating artificial intelligence (AI) technologies (Azure AI foundry, and/or Co-pilot Studio).
• Experience designing solutions incorporating large language models (LLMs) and vector databases using Azure Search, and prompt engineering into data products or analytics solutions.
• Experience collaborating with engineering, product, and data science teams to implement enterprise-grade data or AI solutions.

Join Our Team

Descartes offers an entrepreneurial, hardworking, and problem-solving culture guided by strong values. We foster a TEAM-focused environment, investing in our people with opportunities for advancement and prioritizing work-life balance. We also have a deep sense of environmental responsibility, helping customers save significant CO2 emissions. Join a diverse team where everyone has a voice, and the best ideas win. We provide competitive compensation, great benefits, remote and flexible work hours, and the chance to contribute to an awesome mission with a strong team and positive trajectory.

Key skills/competency

• AI Architecture
• Large Language Models (LLMs)
• Microsoft Azure
• Data Pipelines
• Python
• SQL
• Prompt Engineering
• Machine Learning
• Power BI/Tableau
• Conversational AI