ServiceNow Business Analyst

@ Derex Technologies Inc

Company Description

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison, New Jersey since 1996, Derex delivers high quality technology professionals and customized IT talent solutions to clients across North America. They serve industries such as Systems Integration, Banking & Finance, Telecommunications, Pharmaceutical & Life Sciences, Energy, Healthcare, Technology, Transportation, and Government agencies.

Position: ServiceNow Business Analyst

Location: Erie, PA (Onsite) | Duration: Full Time

Essential Duties

Requirements Gathering:

• Prepare and conduct elicitation sessions using brainstorming, interviews, surveys, workshops, and more.
• Document elicitation results and validate with project teams.

Requirements Analysis:

• Work with project teams to prioritize requirements and establish assumptions.
• Organize, model, and specify requirements with appropriate detail.
• Verify and validate requirements through thorough reviews.

Requirements Management & Communication:

• Write clear and concise requirements specifications using standard templates.
• Decompose business and user requirements into functional and nonfunctional requirements.
• Represent requirements with alternative views such as models and diagrams.
• Manage changes and traceability of requirements to align with project goals.

Solution Assessment & Validation:

• Ensure proposed solutions align with requirements and maximize value.
• Define acceptance criteria, perform gap analysis, and recommend solutions.
• Partner with project teams to resolve defects and mitigate issues.

Contact Information

Regards,ManojDerex Technologies IncContact: 973-834-5005 Ext 206

Key skills/competency

Requirements Elicitation, Analysis, Documentation, Communication, Traceability, Gap Analysis, Stakeholder, Validation, Prototyping, Management