Business Analyst & Delivery Lead

@ Dentsu

Overview

Join Merkle Aotearoa (part of dentsu) as a Business Analyst & Delivery Lead in Auckland. Work in a flexible/hybrid environment with 3 days in office or client site, enjoy generous leave benefits, and grow your career with learning opportunities.

About Merkle Aotearoa

Merkle Aotearoa is a leading digital transformation consulting firm focused on creating connected experiences using human-centered design and actionable data insights, powering world-class Salesforce solutions. As part of the dentsu group, the firm leverages a global talent network to drive innovative strategies and design.

Your Role

This role blends business analysis with project delivery. As a Business Analyst, you will gather requirements, facilitate discovery workshops, and translate business needs into design documents. As a Delivery Lead, you will manage projects using agile frameworks, act as a scrum master, coach teams, and ensure timely delivery of quality products.

Responsibilities

• Business Analyst: Support agile delivery, facilitate workshops, develop business requirements, analyze processes, and write user stories with acceptance criteria.
• Delivery Lead: Plan, manage, and deliver projects, facilitate agile ceremonies, lead scrum teams, and maintain stakeholder communications.

A Bit About You

Applicants should have at least 5 years’ experience in a similar role, preferably with agile project management skills and familiarity with SDLC and human-centered design. Excellent communication, facilitation, and documentation skills are essential, along with the ability to lead workshops and engage stakeholders.

Key Skills/Competency

• Agile
• Business Analysis
• Project Management
• Scrum
• Digital Transformation
• Stakeholder Engagement
• SDLC
• User Stories
• Workshop Facilitation
• Process Improvement