29 days ago
Hotline Automation Technician
Dematic
On Site
Full Time
$55,000
Bussy-Saint-Georges, Île-de-France, France
Job Overview
Job TitleHotline Automation Technician
Job TypeFull Time
Offered Salary$55,000
LocationBussy-Saint-Georges, Île-de-France, France
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Job Description
Hotline Automation Technician
Dematic is seeking a Hotline Automation Technician to join our team.
We Offer
- Ensure remote troubleshooting for clients.
- Acquire technical knowledge of client installations.
- Maintain client connection tools.
- Support field technicians and sales assistants.
- Identify and analyze malfunctions, define corrective actions, and monitor implementation.
- Perform precise written analysis of breakdowns impacting processes and implement palliative measures.
- On-site interventions for clients (preventive, corrective maintenance, after-sales service).
- Write detailed technical, analysis, and intervention reports.
- Apply Dematic group directives and processes in your role.
Travel required: 50% of the time across France. On-call duties are expected.
Tasks And Qualifications
Qualifications and Requirements
- Bac +2 in Electrotechnics or Automation, with specialization or confirmed experience in automation.
- Mandatory Siemens technology (Step7) knowledge.
- Schneider (PL7 Pro), Allen Bradley, Beckhoff technologies are a plus.
- Confirmed experience with industrial systems and processes.
- Availability and flexibility.
Personal Attributes
- Organized and rigorous in your work.
- Strong logical reasoning and analytical skills.
Other Skills & Abilities
- Technical and conversational English skills.
- Proficiency in Microsoft Office tools.
- Knowledge of industrial IT (C++, Oracle, SQL) would be a plus.
- Valid driver's license (Permis B) is essential.
Key skills/competency
- Hotline Automation Technician
- Troubleshooting
- Siemens Step7
- Industrial Automation
- Preventive Maintenance
- Corrective Maintenance
- Client Support
- Technical Reporting
- Electrotechnics
- Problem Solving
How to Get Hired at Dematic
- Tailor your resume: Highlight your Bac+2 in Electrotechnics/Automation and confirmed Siemens Step7 experience.
- Showcase industrial experience: Emphasize your background with industrial systems and processes.
- Demonstrate analytical skills: Detail how you identify, analyze, and resolve technical issues.
- Prepare for technical questions: Be ready to discuss Siemens (Step7) and other automation technologies.
- Emphasize flexibility: Confirm your availability for travel and on-call duties.
Frequently Asked Questions
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01What are the primary responsibilities of a Hotline Automation Technician at Dematic?
02What technical skills are essential for this role at Dematic?
03Is travel required for the Hotline Automation Technician position at Dematic?
04What personal attributes are Dematic looking for in a candidate for this role?
05Does Dematic require specific language skills for the Hotline Automation Technician?
06What additional IT skills are beneficial for a Hotline Automation Technician at Dematic?
07What is the required educational background for the Hotline Automation Technician role?
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