Technical Services Representative @ Delta Industries, Inc.
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About Delta Industries, Inc.
Delta Industries, Inc. is a trusted regional construction materials supplier established in 1945. They provide a solid foundation for economic prosperity and quality of life through construction materials solutions. The company is expanding its Technical Services team in the Greater Memphis/TriState area.
Position Overview - Technical Services Representative
The Technical Services Representative ensures ready-mix concrete products consistently meet customer specifications, industry standards, and regulatory requirements. This role involves conducting field and laboratory testing, monitoring production processes, and collaborating with operations, dispatch, and sales teams to maintain product quality and drive continuous improvement.
Key Responsibilities
- Product Testing & Analysis: Routine sampling and testing of raw materials, fresh concrete, and hardened concrete; calibration and maintenance of testing equipment; documentation and reporting of results.
- Process & Quality Assurance: Monitoring batching operations, resolving quality issues with plant managers and dispatch, and maintaining mix design records.
- Compliance & Documentation: Ensuring adherence to ASTM, ACI, DOT, and other regulatory standards; maintaining testing records and certificates; participating in audits.
- Customer & Project Support: Providing on-site technical support, addressing customer complaints, and training personnel on quality practices.
- Continuous Improvement: Recommending process improvements, staying updated on industry trends, and supporting new mix designs and specialty products.
Requirements
Minimum 2–4 years quality control experience in ready-mix concrete or related construction materials. Certifications such as ACI Field Testing Technician or DOT certifications are preferred. Proficient in Microsoft Office and laboratory data management systems with strong problem-solving, communication, and teamwork skills. Related degree or equivalent industry experience is accepted.
Working Conditions
This is a primarily field and plant-based role with exposure to outdoor weather conditions, heavy equipment, and construction sites. Travel between plants, job sites, and customer locations is required. The role may require early mornings, evenings, weekends, and overtime.
Key Skills/Competency
Technical Services Representative | quality control | ready-mix | ASTM | ACI | DOT | field testing | laboratory analysis | compliance | continuous improvement
How to Get Hired at Delta Industries, Inc.
🎯 Tips for Getting Hired
- Research Delta Industries: Study company values and recent projects.
- Customize your resume: Tailor skills for quality control.
- Highlight certifications: Emphasize ACI and DOT qualifications.
- Prepare for technical questions: Review ASTM, ACI, DOT standards.