ServiceNow Business Architect
@ Deloitte

Toronto, ON
$105,000
On Site
Full Time
Posted 23 hours ago

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Job Details

Overview

Deloitte is seeking an experienced ServiceNow Business Architect to join our hybrid 1-year fixed term contract. In this role, you will analyze business requirements, design robust ServiceNow solutions, and lead end-to-end implementations for a leading North American Bank.

Key Responsibilities

  • Gather and analyze business needs and translate them into technical specifications.
  • Design and architect scalable ServiceNow solutions.
  • Lead system integrations and stakeholder engagements.
  • Ensure adherence to industry best practices and Deloitte’s quality standards.
  • Document processes and communicate effectively with teams.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field.
  • ServiceNow Certified Architect credentials required.
  • 6+ years of experience in ServiceNow design and integration.
  • Proven business analysis and requirements gathering skills.
  • Experience in banking or financial services is an asset.

Team & Culture

Work within Deloitte's Operate services, collaborating with global talent to deliver ongoing outcomes and client value. Benefit from mentoring, coaching, and a range of flexible work arrangements.

Total Rewards

Competitive salary, bonus program, mental health support, flexible benefits, and dedicated development days.

Key skills/competency

  • ServiceNow
  • Architecture
  • Business Analysis
  • Integration
  • Requirements
  • Design
  • Stakeholder Engagement
  • Documentation
  • Certified Architect
  • Financial Services
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How to Get Hired at Deloitte

🎯 Tips for Getting Hired

  • Customize your resume: Highlight ServiceNow and architecture expertise.
  • Research Deloitte: Learn about their culture and values.
  • Prepare for interviews: Focus on technical and business analysis.
  • Showcase certifications: Emphasize your ServiceNow Architect credentials.

📝 Interview Preparation Advice

Technical Preparation

Review ServiceNow platform best practices.
Practice system integration scenarios.
Study technical design patterns for ServiceNow.
Update certifications and technical documentation.

Behavioral Questions

Describe a challenging stakeholder interaction.
Explain your approach to receiving feedback.
Discuss a successful team collaboration instance.
Share how you manage project deadlines.

Frequently Asked Questions