Senior Consultant Manager Resilience Crisis & Reputation

Resilience Crisis & Reputation Senior Consultant / Manager at Deloitte

The Resilience Crisis & Reputation team helps organizations prepare for, respond to, and recover from planned or unplanned high-impact events.

What impact will you make?

In today's fast-paced world, disruptions and high-impact events are inevitable. The Resilience, Crisis & Reputation (RCR) team helps organizations anticipate, navigate through, and recover from these planned or unforeseen situations. We believe that resilience is not just about recovery; it's also about thriving amid change. Our services help organizations foresee, navigate, and adapt to both gradual changes and unexpected disruptions. Moreover, we assist in turning organizational challenges into opportunities. We create a resilient culture through technology, data and strong stakeholder collaboration, ensuring that our clients are ready for any storm. Therefore, we are looking for a motivated (Senior) Manager to join our team and contribute to our mission. The RCR team guides clients in the public and private sector on crisis and continuity management, including a focus on the importance of trust and strategic communication to mitigate potential crises. As a (Senior) Manager, you play a guiding role in supporting organizations with for example, crisis simulations, conducting BIA’s, preparing relevant documentation and stakeholder engagement, contributing to embedding resilience to their core strategy. Our strategic resilience approach is built on three critical pillars: safety and security, trust and reputation, and societal resilience and critical infrastructure. By integrating resilience into strategies, organizations can protect operations, enhance stakeholder trust, and ensure long-term success. You will have the opportunity to contribute to one of these pillars, choosing one that aligns with your interests or challenges you on a daily basis.

How do you do this?

• Managing projects and the project team members.
• Advising organizations in developing, organizing, and implementing their security processes.
• Supporting organizations through all phases of a crisis, for example, by developing and conducting crisis simulations and learning cycles, performing Business Impact Analyses (BIA), and preparing planning documents.
• Advising organizations in resilience, crisis management and continuity management to minimize the impact of crises and disruptions and to build and sustain organizational trust and reputation.
• Proactively building relationships with (potential) clients and develop innovative solutions and propositions.

What’s in it for you?

• You’ll receive a profit-sharing bonus on top of your fixed salary.
• Continuous professional growth with our development program.
• A work-from-home office setup allowance for an ergonomically designed workstation and internet allowance.
• Work part-time (32 hours a week) or full-time (40-hours a week) with flexible working hours.
• 26 days of paid annual leave, with the option to purchase additional leave.
• The option to exchange three national holidays for three non-national holidays.
• A good mobility scheme: lease car, public transport, cash option, or a combination.
• A laptop and iPhone (iPhone can be for personal use).
• A good pension scheme with a personal contribution of only 2%.
• An opportunity to take part in our collective health insurance scheme.
• An opportunity to benefit from tax-efficient facilities such as fitness, a bicycle scheme, or leasing a bicycle.
• The opportunity to use 55 hours of babysitting service per calendar year (child 12 years or younger).
• A flexible budget for choices in flexible benefits, like purchasing extra leave days or financing a bicycle plan.
• Six weeks of fully paid birth leave for traditional households and rainbow families.

Be the true you

Naturally, you effectively communicate your complex ideas and analyses, and you are comfortable with managing change. But most importantly, you dare to be the true you. The one and only you. With your personal strengths, view of the world and unique personality. You need the following qualifications for the position of (Senior) Manager Resilience, Crisis & Reputation:

• At least 4 years of work experience in a Big Four in Resilience, Crisis Management, Safety & Security, Trust and Reputation and/or Business Continuity Management; experience in the public sector is a pre.
• Equipped with the fundamentals of project management and experience in guiding less experienced colleagues.
• Solid experience with challenging assignments in one (but preferably more) of the above areas of expertise.
• Known in the market for both your social and analytical skills, proactiveness, societal awareness, and quick-witted and insightful approach.
• When having a background in Safety & Security, possesses knowledge and experience with various physical security concepts and methodologies from leading international and national organizations (e.g., ASIS, NKBR 3.0, DHM) and executing physical security audits.
• Master's degree in social sciences, communication science, international relations, integrated security studies, public administration, security and risk management, business informatics, or another relevant field.
• Excellent communication skills in English and Dutch, both verbal and written.

Key skills/competency

Crisis Management, Business Continuity Planning, Risk Management, Reputation Management, Security Management, Stakeholder Engagement, Project Management, Public Sector Consulting, Crisis Simulation, Resilience Strategy.