Lead Specialist, Cyber Risk Platform & Integrations

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. As the largest 100% Canadian-owned and operated professional services firm, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Enjoy many careers in one Firm, flexible benefits, and learning from deep subject matter experts through mentoring and coaching. At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

What will your typical day look like?

The Vendor Cyber Risk Assessment service team is seeking a Technical Specialist with experience in enterprise platforms, integrations, and security technologies. As a Lead Specialist, Cyber Risk Platform & Integrations, this role supports effective implementation and ongoing enhancements of technologies that enable the vendor cyber risk assessment service.

The role also contributes technical expertise to VCRA service activities by supporting data management, analytics, automation, and documentation, ensuring that solutions are well defined and documented, and delivered in line with agreed requirements and timelines.

The Lead Specialist, Cyber Risk Platform & Integrations will have experience with broad areas of technology and security with the ability to align technical security solutions with business requirements.

Role Specific Responsibilities

• Responsible for overseeing the application/platform development and implementation.
• Translate business needs into actionable technical requirements (accountable).
• Coordinate with the team maintaining ServiceNow for ensuring enhancements implementation and incident fixes.
• Validate that all changes applied to the application/platform are aligned with requirements (functional, reporting, data, and security).
• Understand, support, and participate in data management for reporting.
• Maintain existing, design, and develop new technical integrations, including API-based integrations between applications (ServiceNow, MS Power Platform, Power BI) and with the external IT ecosystem.
• Initiate and develop proof of concept based on GenAI for service optimization and better integration.
• Define and drive platform documentation.
• Maintain accurate and updated documentation (requirements, designs, specifications, data flows, tests, product documentation, user guides, FAQ).
• Maintain a high level of technology watch and share noticeable news within the team.

This Deloitte Global role requires limited to no travel.

About The Team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications

• Bachelor’s degree: preferably in an information technology-related field of study, or equivalent years of experience required.
• Five (5) years of experience in technology, systems implementation, or enterprise platform support roles.
• Three (3) years of experience in Project / Product Management.
• Two (2) years of experience in ServiceNow.
• Experience in Risk management or Cybersecurity sector.
• Experience in technical integrations, API-based or ETL based integration.
• Exposure to automation technologies to optimize and improve service efficiency.
• Experience working in a large, complex, and global environment.
• Adaptability to integrate a GRC team, understanding how an enterprise platform implementation works.
• Ability to describe functional requirements, and translate them into technical specifications.
• Understand data management, ability to design relevant dashboards based on given data.
• Python development skills.
• Leverage low-code/no-code automation tools or platforms.
• Good understanding of GenAI, Creative, innovative.
• Communicate effectively to technical teams as well as business stakeholders.

Preferred Qualifications

• Ability to execute design activities leveraging knowledge of application design techniques, ensuring designs are consistent with approved solutions architecture.
• Adherence to design standards and performing technology proofs of concept to support design approaches.
• Solid knowledge in application development life cycle, including requirements definition, system design and testing / QA and transition to production.
• Customer focus and direct client support experience.
• Relationship management, negotiation, and influencing skills.
• A first experience in any GenAI implementation is a plus.
• A successful experience with implementing automation with Power platform.
• Excellent written and verbal communication.
• Analytical/problem-solving ability.
• Attention to detail.
• Considerations for user experience and productivity.
• Creative and independent thinker with the ability to translate business and technical requirements and challenges to leadership.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days off for learning (known as Development and Innovation Days), flexible work arrangements, and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

We offer opportunities and experiences that support your continuing growth as a leader.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Key skills/competency

• Enterprise Platform Management
• Cyber Risk Assessment
• Technical Integration (API/ETL)
• ServiceNow Administration
• Data Management & Analytics
• Automation Technologies
• Generative AI (GenAI)
• Python Development
• Low-Code/No-Code Development
• Project/Product Management