Information Designer

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.Learn from deep subject matter experts through mentoring and on the job coaching

Are you interested in growing your career within the intersections of design, business, and technology? Do you love to solve complex business problems using creative methods? Does the potential between user-centered design and new technologies excite and aspire you to make data-driven design decisions, and above all, to be involved in using data to create meaningful stories that are not only beautiful, but impactful? If that is you, then AI and Data is where you want to be.

What Your Typical Day Will Look Like

As an Information Designer, you’ll be immersed within a fast-paced and highly collaborative environment, working closely with our industry practitioners and leaders from multiple disciplines. As a member of cross-functional AI & Data solution delivery teams, you will be responsible for leading the end-to-end design process for a variety of client projects and industries. We’re looking for a well-rounded designer who is passionate about process, human-centered approach to shape how data and AI insights are consumed by our clients, with a focus on information design, UX/UI design, AI product strategy, data-driven strategic communication.

Key Responsibilities

• Execute strategy from a design perspective – Work closely with a core delivery team comprised of different skillsets to execute the end-to-end delivery of key results in alignment with business objectives while managing expected scope and effort within set timeline.
• Actively engage with clients and stakeholders – Build rapport and client trust to create a meaningful overall engagement experience.
• Be the champion of user experience – Understand that a solution is not just a tool; but part of an interactive process between human users and data.
• Lead and facilitate the design thinking process – Plan, schedule and conduct design workshops to gather user requirements through UX exercises (user flows, personas, story mapping) and owning documentation of process and outcomes.
• Bridge multiple perspectives to communicate and rationalize design decisions effectively: Act as design mediator between business needs, user needs and technical feasibility throughout the design thinking process.
• Deliver desirable visual concepts – Produce low to high-fidelity wireframes and screen mock-ups for interactive data visualization dashboards, AI and analytics solution applications, applying UI and information design best practices.
• Work through iterative cycles to arrive at design goals – Actively listen and provide design expertise to translate and incorporate client feedback, conduct UAT and provide assets to development team.
• Gain an understanding of the end-to-end project objective and goal, validate business and technical requirements.
• Collaborate extensively with clients, facilitate design thinking workshops, conduct UX exercises (user flow/workflow, story mapping), document the process and outcomes.
• Produce low through high-fidelity wireframes and screen mock-ups for interactive data visualization dashboards, AI and analytics solution applications.
• Facilitate playback sessions with clients to present the outcomes of processes as well as produce wireframe outputs to arrive at a final design.
• Work through iterative cycles, incorporate feedback, complete user testing and quality checks, and hand over assets to the development team.
• Work for a variety of clients, manage expected scope and effort within the set timeline.

About The Visual Analytics & Information Design Team

Our Visual Analytics & Information Design practice marries data analytics, information design, and visualization, ensuring the clean and effective presentation of information, and involves a multi-disciplinary approach to communication. Driven by user-centered design frameworks, our cross-functional practice encompasses principles from design thinking, graphic design, UI/UX design, communication theory, business strategy, data transformation, data architecture and data science. Solving complex business problem with custom interactive visualizations, we enable users to gain greater insights that will directly support impactful business decision making.

Required Skills, Experience & Qualifications

• Has 2+ years of professional experience working as a designer (UX/UI design, visual design, web & digital design, interaction design) at an agency, consultancy or equivalent.
• Has a university degree or post-secondary education in disciplines of design or equivalent professional working experience.
• Has an online portfolio demonstrating breadth of executed design products outlined with clear objectives, goals, process in arriving at the solution, values, and outcomes.
• Is proficient with tools such as Figma/Sketch (or other prototyping tools), Adobe CC Suite (Illustrator, Photoshop, InDesign, XD), non-traditional design tools such as Microsoft PowerPoint, Excel, Word, and collaboration tools such as Miro.
• Demonstrates grit and thrives in challenges, a self-starter and collaborative team player with a proactive work ethic.
• Enjoys and is adept in learning with the flow, is interested in diverse perspectives and approaches, with the ability to quickly dive into a new domain, process, and concept.
• Loves to think ‘less is more’ and has a passion for delivering simple and effective solutions to complex business problems.
• Is a persuasive communicator/storyteller and can effectively explain complex concepts to stakeholders at all levels.
• Can work in dynamic conditions, and transition quickly between collaborative and individual work.
• Can navigate difficult discussions and ambiguity to arrive at design solutions.

Nice-to-Have Skills

• Is a collaborative orchestrator, facilitates working sessions to bring user-centred design thinking to translate complex business and technical problems into design solutions.
• Can apply design processes to reconcile business and user problems to generate sensible, enticing visual solutions.
• Can confidently execute a variety of design outputs such as prototypes, wireframes, user flow, user journey and story mapping, under pressure.
• Is eligible for Enhanced Reliability security clearance with the Government of Canada.
• Has French language skills (written and spoken) - an asset.

Total Rewards & Benefits

The salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Key skills/competency

• UX/UI Design
• Information Design
• Data Visualization
• Design Thinking
• Figma/Sketch
• Adobe Creative Suite
• Storytelling
• User Research
• Wireframing
• Prototyping
• AI Product Strategy