Job Overview
Job TitleCRM Creative Director Copywriter
Job TypeContractor
Offered Salary$100,000
LocationHybrid
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Job Description
CRM Creative Director Copywriter (Remote)
This is a contract role where you will craft the voice that powers dynamic, data-driven customer experiences, bridging the worlds of CRM vision, creative storytelling, and omni-channel communication.
Work You'll Do
- Conceptualize, write, and refine multi-channel assets, focusing on email and direct mail.
- Ensure all copy aligns with client objectives, leverages audience insights, personalization, and product information.
- Deliver on campaign tone and brand voice consistently across all communications.
- Collaborate with CRM strategists to map customer journeys and identify key engagement moments.
- Shape messages that foster loyalty and maximize customer lifetime value.
- Translate creative briefs and business goals into engaging assets.
- Incorporate data, feedback, and best practices to optimize campaign performance.
- Present creative ideas and rationales to clients and internal teams.
- Champion narrative strategy and adapt to evolving feedback and performance data.
- Work cross-functionally with designers, producers, and technologists for cohesive campaign delivery.
Required Qualifications
- Bachelor’s degree (or equivalent) in English, Communications, Marketing, Advertising, Digital Media, or related field.
- 4+ years’ experience in copywriting with a focus on CRM, digital, or content-driven marketing.
- Proven record in developing high-impact messaging for omni-channel CRM campaigns.
- Experience leveraging customer data and analytics to personalize messaging and drive campaign performance.
- Strong portfolio showcasing CRM, loyalty, and data-driven creative.
- Excellent communication and presentation skills, with a collaborative and strategic mindset.
Compensation
The expected pay range for this contract assignment is $90-$100 per hour. The exact pay rate will vary based on skills, experience, and location.
Requirements
- Candidates must be geographically based in the United States.
- Must be legally authorized to work in the United States without the need for employer sponsorship.
About Deloitte
Deloitte fosters an inclusive culture that empowers individuals to be themselves, contribute unique perspectives, and make a difference. It is a rewarding place to work.
Key skills/competency
- CRM
- Copywriting
- Creative Storytelling
- Omni-channel Communication
- Customer Journeys
- Personalization
- Brand Voice
- Data-driven Marketing
- Campaign Performance
- Client Presentation
How to Get Hired at Deloitte
- Tailor your resume: Highlight CRM, copywriting, and data-driven marketing experience.
- Showcase your portfolio: Emphasize CRM, loyalty, and personalization examples.
- Demonstrate strategic thinking: Prepare to discuss how you leverage data for campaigns.
- Practice presentation skills: Be ready to present creative rationales clearly.
- Understand the client: Research Deloitte's work in CRM and customer experience.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the work arrangement for the CRM Creative Director Copywriter role at Deloitte?
02What is the expected pay for the CRM Creative Director Copywriter contract role?
03Does Deloitte offer sponsorship for this CRM Creative Director Copywriter position?
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05How is this CRM Creative Director Copywriter role different from a direct Deloitte hire?
06What type of creative work is expected for this CRM Creative Director Copywriter role?
07Can candidates outside the United States apply for the CRM Creative Director Copywriter role?
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