Consultant, Cloud Strategy & Program Delivery

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. As the largest 100% Canadian-owned and operated professional services firm, we are proud to work alongside our clients to make a positive impact for all Canadians.

Consultant, Cloud Strategy & Program Delivery at Deloitte

As a Functional Business Consultant within the Engineering team at Deloitte, you will support clients in leveraging technology to drive business transformation and operational excellence. This role is ideal for someone with a passion for technology and business processes, eager to bridge the gap between functional requirements and technical solutions. As a Business Technology Consultant, you will work closely with stakeholders, developers, testers, and product owners to understand business needs, translate them into functional specifications, and support the delivery of innovative technology solutions.

What will your typical day look like?

Functional Responsibilities:

• Support requirements gathering, including creating, documenting, and refining user stories and contributing to product design.
• Apply analytical techniques to gather and interpret data, identify issues, and develop preliminary recommendations for client challenges.
• Collaborate with project teams, share knowledge, and contribute to a positive and productive team environment.
• Support communication with stakeholders by preparing project updates, and documenting risks and issues.
• Prepare and deliver project updates, communicate risks and issues, and escalate concerns to senior team members as needed.
• Actively participate in client meetings and workshops, supporting discussion facilitation, and solution ideation.
• Contribute to the creation of functional specifications and design documents, translating business needs into actionable technical requirements.
• Set up and manage JIRA dashboards to track project progress, manage user stories and tasks, and provide actionable insights.

General Responsibilities:

• Participate in client workshops, meetings, and knowledge-sharing sessions; collaborate with technical and business units to gather, analyze, and document functional requirements.
• Translate business needs into clear and actionable user stories or functional specifications.
• Assist in analyzing current systems and workflows to identify improvement opportunities.
• Support Agile development teams during sprint planning, backlog refinement, and testing phases.
• Create and maintain documentation including presentations, user stories, process flows, use cases, and functional designs.
• Develop foundational knowledge in relevant industry sectors or functional areas and assist in solution development through research and analysis.
• Provide support in defect analysis and troubleshooting during various testing phases (Functional, SIT, UAT, Performance, Accessibility etc.), while identifying areas for improvement.
• Stay informed about industry trends in technology, AI/Agentic, and Cloud computing.

AI Enablement:

• Proficiency in AI and machine learning tools for data analysis, pattern recognition, and deriving actionable insights to optimize business operations.
• Skills in using AI solutions that automate repetitive tasks, increasing efficiency and allowing focus on strategic activities.
• Familiarity with NLP technologies to improve client interaction, and to automate requirement gathering and analysis.
• Implement AI-driven intelligent process automation to streamline routine tasks, such as setting up JIRA dashboards, generating reports, etc.
• Knowledgeable in AI tools to support optimization of project management and functional processes, as well as testing phases by automating test case generation, executing tests, and analyzing results.
• Demonstrate understanding of ethical AI practices, emphasizing transparency and accountability in AI usage.

Enough about us, let’s talk about you

Required Skills:

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with software development lifecycle (SDLC).
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Demonstrates a proven ability to quickly learn and adapt to new tools and technologies.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, Jira, Confluence).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Preferred Skills:

• Prior internship, academic, or project experience in a software development environment is a plus.
• Familiarity with software development lifecycle (SDLC) and Agile methodologies.
• Exposure to business process modeling tools (e.g., BPMN, Visio).
• Certification in business analysis (e.g., ECBA, CBAP).
• Demonstrated leadership or teamwork experience through campus involvement or extracurricular activities.

Total Rewards

The salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive, recognizing unique strengths and contributions. Our Total Rewards Package extends beyond traditional compensation and benefits, designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer initiatives like $4,000 per year for mental health support, a $1,300 flexible benefit spending account, firm-wide 'Deloitte Days', dedicated 'Development and Innovation Days', flexible work arrangements, and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

• Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
• You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
• Be the leader you want to be. We offer opportunities and experiences that support your continuing growth as a leader.
• Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Key skills/competency

• Cloud Strategy
• Program Delivery
• Business Analysis
• Requirements Gathering
• Stakeholder Communication
• Agile Methodologies
• Jira & Confluence
• AI & Machine Learning
• Data Analysis
• SDLC