Advisor, Product Design - IT
Dell Technologies · Bengaluru, Karnataka, India
- On site
- Full-time
- $120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Design user-centric content for millions of customers.
- Create UI microcopy and improve customer experiences.
- Collaborate with UX researchers and stakeholders.
- Requires 5-8 years of UX writing experience.
- Build a future with Dell Technologies.
About the role
About the Role
Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs. Join us to do the best work of your career and make a profound social impact as a Content Designer Advisor on our Product Design - IT Team in Bangalore.What You’ll Achieve
As a Content Designer Advisor, you’ll embark on the best work of your career on a multidisciplinary design team that defines support experiences for millions of customers around the world. You will:- Collaborate with teams to develop accurate, relevant, and clear content that resonates with customers and aligns with business goals
- Create UI microcopy (such as field labels, tooltips, error messaging, helper text) that lets customers find and use online support resources
- Work with UX researchers to learn user expectations, pain points, and preferences to design content that improves customer experiences and engagement
- Maintain and update existing content to ensure consistency across support sites, relevance to customer needs, and alignment with strategic initiatives
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements
- Must provide an Online Portfolio for reference
- 5 to 8 years of experience in UX writing, content design, or related roles
- Proven ability to create clear, concise, and engaging content for various audiences and formats
- Familiarity with content management systems to shape how you refine and iterate content for publishing online
- Confidence collaborating with multiple stakeholders and cross-functional teams to share your rationale for content you present for review and feedback
Desirable Requirements
- Working knowledge of applying information architecture, content hierarchy, taxonomies, models, and metadata standards to deliver intuitive, accessible, and user-friendly content experiences
- Experience analyzing page performance data to measure content effectiveness, identify issues, and recommend improvements that inform and shape content strategy
Who We Are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17 April 2026 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID:R290093 Job Function: Information TechnologyKey skills/competency
Content Design, UX Writing, UI Microcopy, UX Research, Content Strategy, Information Architecture, Content Management Systems, Stakeholder Collaboration, Cross-functional Teams, Portfolio DevelopmentSkills & topics
- Content Designer
- UX Writing
- Content Design
- UI Microcopy
- UX Research
- Content Strategy
- Information Architecture
- Content Management Systems
- Stakeholder Collaboration
- Cross-functional Teams
- Portfolio Development
- IT
- Product Design
- Bangalore
- Dell Technologies
How to get hired
- Tailor your resume: Highlight your 5-8 years of UX writing and content design experience, emphasizing skills like UI microcopy, user research collaboration, and content strategy.
- Showcase your portfolio: Ensure your online portfolio clearly demonstrates your ability to create clear, concise, and engaging content, and effectively solves user pain points.
- Understand Dell's mission: Research Dell Technologies' commitment to user advocacy, social impact, and building a future that works for everyone to align your application.
- Prepare for collaboration: Be ready to discuss your experience working with cross-functional teams and stakeholders, and how you present your content rationale.
- Highlight CMS and data skills: Mention any experience with content management systems and analyzing page performance data to inform content strategy.
Technical preparation
Develop a strong UX writing portfolio.,Practice creating clear UI microcopy.,Familiarize with content management systems.,Understand information architecture principles.
Behavioral questions
Describe a time you advocated for user needs.,How do you collaborate with cross-functional teams?,Share an example of content iteration.,How do you ensure content clarity and relevance?
Frequently asked questions
- What is the application closing date for the Content Designer Advisor role at Dell Technologies?
- The application closing date for the Content Designer Advisor position at Dell Technologies is April 17, 2026. It's advisable to apply well before this date to ensure your application is considered.
- What specific experience is required for the Content Designer Advisor role at Dell Technologies?
- The Content Designer Advisor role at Dell Technologies requires 5 to 8 years of experience in UX writing, content design, or related fields. A strong online portfolio is also a mandatory requirement.
- What kind of content will a Content Designer Advisor create at Dell Technologies?
- A Content Designer Advisor at Dell Technologies will create UI microcopy, such as field labels, tooltips, and error messages. They will also develop accurate, relevant, and clear content for support resources that aligns with business goals.
- How does Dell Technologies approach diversity and equal employment opportunity?
- Dell Technologies is committed to the principle of equal employment opportunity for all employees. They strive to provide a work environment free of discrimination and harassment, adhering to a comprehensive Equal Employment Opportunity Policy.
- What are the desirable requirements for a Content Designer Advisor at Dell Technologies?
- Desirable requirements for this role include working knowledge of information architecture, content hierarchy, taxonomies, models, and metadata standards. Experience analyzing page performance data to measure content effectiveness is also a plus.
- What is the primary goal of the IT Product Design group at Dell Technologies?
- The primary goal of the IT Product Design group at Dell Technologies is to become an advocate for users. They identify user goals, conduct research, and create/iterate solutions that address pain points and meet user needs.