Customer Demand Specialist Project Sales

About DeLaval

Our vision is to enable sustainable food production. As an innovation-based company, we constantly strive to help our customers, dairy farmers, achieve more with less by offering them leading products and solutions for milk production. DeLaval currently employs 4,500 people and operates worldwide in over 100 markets. DeLaval is part of the Tetra Laval Group.

We need your support in our Customer Demand Management department, located in Gallin (Hamburg Metropolitan Region), as soon as possible as a Customer Demand Specialist Project Sales.

Your Impact as Customer Demand Specialist Project Sales

• Responsibility for customer orders from order release to delivery at the customer's site.
• Timely procurement of products from internal and external suppliers, including initiating international orders and managing timely delivery.
• Synchronization of the supply chain by planning availabilities and monitoring supply chains.
• Cooperation with customer service, transport management, network inventory management, demand planning, DeLaval factories, and external suppliers.
• Generation and maintenance of a transparent overview of open customer projects, incorporating existing processes and systems.

What You Bring

• Successfully completed vocational training as a wholesale and foreign trade merchant, preferably also a degree in Supply Chain Management or similar fields.
• Understanding of order management processes.
• Understanding of material, order, and process flows in relation to SAP functionalities.
• Very good planning skills, self-management, and coordination skills.
• Professional experience in Order Fulfillment (processes and procedures).
• Preferably experience in an international production and logistics network.
• Proficient in SAP/ERP or S/4 HANA systems.
• Proficient in MS-Office programs.
• Good to very good German and English language skills, both written and spoken.

Your Characteristics

• Customer orientation
• Resilience
• Team orientation
• Strong communication skills
• Strong planning competence
• High degree of self-organized and structured way of working

What We Offer

• Flextime and home office policy.
• Structured and comprehensive onboarding for the area of responsibility.
• Positive atmosphere thanks to a collegial and committed team.
• Personal responsibility and creative freedom.
• Attractive remuneration with many extras such as holiday pay and annual special payment, voluntary bonus payment, contribution to company pension scheme (BAV), free lunch in the company's own canteen, 30 days of vacation.
• Personal development through qualified training and further education.

Key skills/competency

• Order Fulfillment
• Supply Chain Management
• SAP ERP
• Logistics
• Demand Planning
• Project Management
• International Procurement
• Customer Service
• Inventory Management
• MS Office