Solutions Engineer, IT

About Deel

Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. Built for today's global workforce, Deel integrates HRIS, payroll, compliance, benefits, performance, and equipment management into a single, seamless platform. Utilizing AI-powered tools and a fully owned payroll infrastructure, Deel supports all worker types in over 150 countries, enabling businesses to scale smarter, faster, and more compliantly. Our globally distributed team of 7,000 spans more than 100 countries, speaks 74 languages, and fosters a connected, dynamic culture that drives continuous learning and innovation for our customers.

Why Join Deel?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is revolutionizing how global talent connects with world-class companies, dismantling traditional borders that limited hiring and career opportunities. We are building the infrastructure for the future of work, promoting a more diverse and inclusive global economy. In 2024, Deel processed $11.2 billion in payments across nearly 100 currencies and provided healthcare and benefits in 109 countries. Our achievements include recognition on the CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and Y Combinator’s top companies list, alongside a 4.83 average rating from 15,000 reviews. Your experience at Deel will be a career accelerator, tackling complex challenges impacting millions globally. With a $17.3 billion valuation and $1 billion in Annual Recurring Revenue, you'll drive meaningful impact and build sought-after expertise in global work transformation.

About The Solutions Engineer, IT Role

Deel is seeking a strategic and technically savvy Solutions Engineer, IT to closely partner with the Deel IT Sales Team. In this crucial role, you will collaborate with Account Executives and Product teams, guiding prospective clients through Deel’s rapidly expanding IT product suite. This suite encompasses global hardware procurement to Device Lifecycle Management Logistics. You will be instrumental in transforming intricate client requirements into practical, scalable, and compliant solutions, providing support throughout the entire sales process, from initial discovery to implementation hand-off.

What You'll Do

• Partner with Account Executives in pre-sales cycles to identify technical and operational challenges related to global IT equipment deployment, asset lifecycle management, and cross-border workforce support.
• Design and present customized IT solution packages, which may include device procurement/leasing, HRIS integrations, global device lifecycle solutions, and SLA-backed managed services.
• Serve as the technical expert in client meetings, responsible for product demonstrations, RFP responses, IT security reviews, and in-depth product discussions.
• Translate customer workflows and requirements into proposed configurations and processes within Deel’s IT platform.
• Provide expert advice on implementation considerations across various geographies, including compliance, import/export logistics, and local market specificities.
• Collaborate cross-functionally with Product, Operations, Legal, and Enablement teams to advocate for prospect needs, accelerate deal velocity, and refine value propositions.
• Stay current with evolving trends in global workforce IT support.

What You’ll Bring

• 3+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role, preferably within SaaS, IT Asset Management, or HR Tech.
• A strong grasp of IT procurement, device lifecycle management, or SaaS integrations (e.g., ITSM systems, MDM, SSO, Endpoint Security).
• Ability to confidently discuss APIs, data flows, and systems architecture with both technical and non-technical stakeholders.
• Exceptional communication and storytelling abilities, capable of simplifying complex solutions and clearly articulating Return on Investment (ROI).
• Strong cross-functional collaboration skills and the capacity to manage competing priorities within fast-moving sales cycles.
• A deep analytical mindset with the capability to create Excel-based tools for client solutions.
• Bonus: Experience supporting enterprise clients in multi-country environments.

Total Rewards

Deel is committed to providing fair and competitive pay that meets employees where they are. Our scalable benefits, rewards, and perks reflect our dedication to inclusivity and access for all. These may include stock grant opportunities (dependent on role, employment status, and location), additional perks and benefits based on employment status and country, and the flexibility of remote work, including optional WeWork access.

Key skills/competency

• Solutions Engineering
• Pre-Sales
• IT Asset Management
• SaaS Integrations
• Global IT Procurement
• Device Lifecycle Management
• Technical Consulting
• API Integration
• Client Relationship Management
• Cross-functional Collaboration