Senior Implementation Consultant

Who We Are

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why join Deel?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Senior Implementation Consultant will ensure the successful deployment of Deel's solutions for clients, providing expert guidance and support throughout the implementation process. You will work closely with clients to understand their unique needs, design tailored solutions, and manage end-to-end implementation projects. This role requires a strong blend of technical expertise, project management skills, and the ability to engage with senior client stakeholders to drive successful outcomes.

Responsibilities

• Lead and manage the end-to-end implementation of Deel’s solutions for enterprise clients.
• Collaborate with clients to understand their business needs and design customized solutions that align with their goals.
• Provide expert guidance and support during the implementation process, ensuring timely and successful delivery.
• Coordinate cross-functional teams (product, engineering, customer success) to ensure seamless project execution.
• Conduct system configurations, data migrations, and integrations, ensuring that client environments are properly set up.
• Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction.
• Develop and deliver training materials and sessions to clients, ensuring their teams are equipped to use Deel’s solutions effectively.
• Identify and resolve technical issues that arise during implementation, providing solutions and escalation where necessary.
• Track and report on implementation progress, providing regular updates to clients and senior leadership.
• Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction.

Qualifications

• 5+ years of experience in implementation consulting or project management, with at least 3 years working in a senior or leadership role.
• Proven track record of successfully managing and delivering complex, enterprise-level implementations.
• Strong technical background with hands-on experience in system configurations, integrations, and data migrations.
• Excellent project management skills, with experience managing multiple client projects simultaneously.
• Strong communication and presentation skills, with the ability to engage with senior client stakeholders.
• Experience working in a SaaS or technology-driven environment.
• Ability to solve complex problems and think critically to drive solutions during implementation.
• Strong leadership and mentoring skills, with experience guiding and supporting junior team members.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Business, Information Technology, or a related field; advanced degree or relevant certifications are a plus.

Total Rewards & Culture

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy:

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Key skills/competency

• Implementation Management
• Project Leadership
• Client Relationship Management
• SaaS Solutions
• System Configuration
• Data Migration
• Integrations
• Technical Troubleshooting
• Stakeholder Communication
• Process Improvement