Marketplace Operations Manager EMEA

Who We Are Is What We Do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About The Role

We are hiring a B2B Marketplace Operations Manager EMEA to serve as the operational architect for Deel’s transition to a curated B2B ecosystem. This role is at the center of our "one-marketplace" experience, ensuring app discovery, license management, service referral and software resale motions operate in one connected flow. You will lead the effort to turn marketplace activity into a high-impact revenue stream while ensuring a frictionless experience for Deel’s customers.

Key Responsibilities

• Marketplace Operations: Own day-to-day operations of Deel’s app resale and marketplace infrastructure (web + in-platform). Maintain accurate partner and app listings including positioning, pricing context, service model (managed vs. self-managed), and geographic coverage. Ensure the marketplace operates as a trusted single source of truth for internal GTM teams and customers.
• App Resale Motion Enablement: Support execution of app resale motions across priority partners/vendors and categories. Operationalize workflows for license provisioning, transfers, and renewal routing. Help distinguish and operationalize managed vs. self-managed resale offerings in collaboration with Ops/GTM stakeholders. Coordinate with Procurement and partner/vendor stakeholders as resale workflows evolve from manual to API-assisted operations.
• Quality, Curation & Partner Tier Governance: Apply and maintain a high bar for client-facing marketplace quality. Prioritize differentiated B2B solutions over low-signal, non-strategic offerings. Implement tiering and filtering logic so high-fit partners receive high-fit lead flow. Own the continuous evaluation of partner relevance by segment, use case, and market demand.
• Lead Flow, Monetization, & Commercial Tracking: Manage lead distribution and track reciprocal value exchange from resale and marketplace partners. Support governance of discounts, margin logic, and commercial terms visibility. Track key monetization KPIs and partner performance with RevOps and Partnerships. Own operational reporting on outbound referrals, conversion, and resale contribution.
• Internal Enablement & Cross-Functional Collaboration: Serve as the go-to resource for AEs, CSMs, and OBMs for partner and app referral routing and general inquiries. Create clear internal guidance on partner and app selection, alternatives, and customer-fit use cases. Surface field feedback to inform roadmap, partner prioritization, and marketplace UX improvements. Collaborate with Product Partnerships and Partner Marketing on campaigns and bundles to build initial and sustained long-term adoption of the web and in-platform marketplaces.

Requirements

• 3–6 years in B2B marketplace, partner, ecosystem, GTM operations, or a related SaaS/tech role.
• Experience supporting resale, licensing, procurement-adjacent workflows, or partner commercial programs.
• Strong operational execution across data integrity, process design, and cross-functional coordination.
• Solid understanding of B2B software categories (HRIS, ATS, security, finance, productivity, IT ops).
• Ability to define and enforce quality/tiering standards in partner ecosystems.
• Comfort with revenue-share / discount mechanics and performance tracking.
• Strong communication and documentation skills for partner positioning and GTM enablement.
• Bonus: experience with marketplace and app store operations.

Key skills/competency

• B2B Marketplace Operations
• SaaS Operations
• Partner Ecosystem Management
• Go-to-Market (GTM) Strategy
• App Resale Enablement
• License Management
• Workflow Operationalization
• Monetization & Commercial Tracking
• Cross-Functional Collaboration
• Data Integrity