Immigration Specialist

About Deel

Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why be part of Deel's success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Immigration Specialist will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications. You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support. You will be required to follow the outlined company-developed onboarding and processing workflows.

Responsibilities

• Ensure timely, accurate case completion in alignment with SLAs and internal quality standards.
• Coordinate and schedule calls, consultations, interviews.
• Deliver outstanding client service through clear, professional communication and proactive case management.
• Ensuring and maintaining compliance in their assigned country in accordance with relevant immigration laws and regulations, operational rules and RACI.
• Assessing right-to-work requirements.
• Processing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authorities.
• Liaising with local providers to complete immigration assessments.
• Auditing, maintaining, and updating internal and external mobility-related knowledge in collaboration with stakeholders.
• Providing support to EORs and clients for mobility-related questions or concerns through all available communication channels.
• Managing the entire mobility lifecycle for non-nationals including work authorization check, visa processing, renewals and cancellations.
• Responsible for ensuring the quality of the mobility operations in the assigned countries.
• Work on special projects, as assigned.

Qualifications

• 3+ years of business immigration experience, either as a Paralegal or Immigration Specialist.
• 1+ year of experience working in a law firm, corporate, or startup setting.
• Strong writing, logical reasoning, and communication skills.
• Strong client services skills:
• Experience directly interacting for customers via email, call, and video.
• Experience anticipating clients’ needs and addressing their concerns.
• Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Stock grant opportunities dependent on your role, employment status and location.
• Additional perks and benefits based on your employment status and country.
• The flexibility of remote work, including optional WeWork access.

Key skills/competency

• Immigration Specialist
• US immigration process
• Client service
• Case management
• Compliance
• Visa processing
• Legal research
• Document review
• Communication skills
• Problem-solving