Chief of Staff, Operations

About Deel

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Who You Are

You are a passionate business builder at heart, energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with multiple stakeholders. Working with great people is a a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!

Responsibilities of the Chief of Staff, Operations

• Reporting to the COO, busting problems in daily operations and special projects
• Executing on Deel's global expansion strategy across operations, products, and new markets
• End-to-end project management of top business priorities including identifying opportunities, scoping projects, and driving rapid cross-functional implementation
• Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
• Conducting market research to identify trends, opportunities, and competitive landscape
• Problem-solving and solution implementation
• Process design and improvement, particularly for operations at scale
• Supporting strategic goal setting and performance management
• Creating and maintaining existing processes, workflows, and organizational tools
• Navigating open-ended problems, including identifying and defining the problem before developing and implementing effective solutions

Requirements

• 5 - 10 years of experience in product, operations, revenue ops, or consulting
• 2 - 4 years of previous experience in a fast-growth startup
• Strong analytical foundation with the ability to manipulate and synthesize data
• Proficiency in data analysis and workflow automation
• Strong track record of achievement (e.g., delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards)
• Can break complex problems into smaller, actionable solution steps
• Quick learner with the ability to adapt to a fast-paced environment
• Excellent written and verbal communication in English

Bonus Points

• You're passionate about the future of work
• You have a natural interest in working with AI
• You have built solutions using low-code or no-code platforms
• You have advanced working knowledge of SQL
• You have experience building consumer/business-facing products where you have to think about customer experience and growth
• You have worked in multiple countries, cultures, and places

Key skills/competency

• Operations Management
• Strategic Planning
• Project Management
• Data Analysis
• Process Improvement
• Global Expansion
• Cross-functional Collaboration
• Problem Solving
• Workflow Automation
• Business Strategy