Manager Commerce (H/F)
DECATHLON FRANCE · Bron, Auvergne-Rhône-Alpes, France
- On site
- Full-time
- €45,000 / year
- Bron, Auvergne-Rhône-Alpes, France
Job highlights
- Lead a retail department like a business owner.
- Manage and motivate a dynamic team.
- Drive sales and customer engagement daily.
- Shape store's future during major transformation.
- Work hands-on with team and customers.
About the role
About the Role
Are you looking for a job where you won't be stuck behind a desk? Do you want to lead a team, manage your activity like a small business, and make a real impact every day? Then the Commerce Manager position at Decathlon Bron is for you.
A Field, Management, and Steering Role
As a Department Manager, you will spend 60-70% of your time on the shop floor, interacting with your team and customers. You'll bring your department to life daily, handling organization, product availability, customer advice, commercial animation, store openings/closings, and more. You will be the go-to expert on the ground.
However, your role extends beyond that. You will manage your department like a business owner. This includes analyzing performance, anticipating key periods, building your commercial strategy, planning recruitment, and setting objectives. You will be in charge, with genuine freedom of action.
Join Decathlon Bron's Major Transformation
You will be joining Decathlon Bron during a significant period of change. Between 2026 and 2029, our store will undergo a major transformation: the construction of a brand-new store without any closures. This ambitious evolution will transform the customer experience and our internal organization.
This presents a unique opportunity for you to:
- Actively participate in customer loyalty during the construction period.
- Imagine and implement new solutions to maintain the store's attractiveness.
- Be a key player in a major strategic project for the region.
- Prepare your department for the future Decathlon Bron.
- Contribute to defining the store's new identity for years to come.
You will join a united and motivated team, driven by the exciting challenge of maintaining an impeccable customer experience while building the future of the site. Explore the details of this great transformation here: https://www.decathlon-bron-metamorphose.com/
Candidate Profile Sought
The essential qualities for a successful Department Manager at Decathlon Bron:
- Leadership and Team Management: Ability to support and motivate a team in a dynamic, large-store environment. Create an environment where everyone can grow and propose initiatives, even during transformation periods. Unite the team around common goals, despite changes related to construction.
- Commercial Acumen and Activity Steering: Analyze department performance and set ambitious commercial objectives. Anticipate stock, recruitment, and organizational needs, considering the store's evolution. Design and adjust a strategy to retain customers throughout the transformation.
- Customer Focus and Field Orientation: Be present on the ground to support your team and ensure an impeccable customer experience. Resolve problems quickly and make decisions suited to the constraints of a large store undergoing transformation. Maintain customer service quality, even during construction or reorganization.
- Adaptability and Initiative: Adapt to an evolving environment, with the creation of a new store while maintaining existing operations. Propose and implement innovative solutions to manage challenges related to construction and customer flow. Work autonomously while collaborating with other teams to ensure a seamless transformation for customers.
Key Skills/Competency
Commerce Management, Team Leadership, Retail Operations, Sales Strategy, Customer Experience, Inventory Management, Business Development, Recruitment, Performance Analysis, Adaptability
Skills & topics
- Commerce Manager
- Retail Management
- Team Leadership
- Customer Experience
- Sales Strategy
- Store Operations
- Decathlon France
- Retail Sales
- Department Manager
- Commercial Pilotage
How to get hired
- Tailor your resume: Highlight leadership, retail management, and customer service experience. Emphasize achievements in sales, team motivation, and adaptability.
- Showcase your passion: Demonstrate your understanding of Decathlon's brand, values, and the Decathlon Bron metamorphosis project.
- Prepare for behavioral questions: Be ready to discuss your leadership style, how you handle team challenges, and your approach to customer satisfaction during change.
- Research the store's transformation: Understand the project details and be prepared to discuss your vision and ideas for navigating this exciting period.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Commerce Manager role at Decathlon Bron?
- The Commerce Manager role at Decathlon Bron is a dynamic, field-oriented position focused on leading a retail department. It involves a blend of hands-on customer interaction, team management, and strategic business steering, all within the context of a significant store transformation project.
- How much time will I spend on the shop floor as a Commerce Manager?
- You can expect to spend approximately 60-70% of your time directly on the shop floor, engaging with your team and customers, and overseeing daily operations of your department.
- What are the key responsibilities of a Commerce Manager at Decathlon Bron?
- Key responsibilities include managing and motivating your team, driving sales performance, ensuring excellent customer experience, analyzing department performance, planning recruitment, and contributing to the store's major transformation project.
- What makes the Decathlon Bron location unique for this role?
- Decathlon Bron is undergoing a major metamorphosis, including the construction of a new store, from 2026 to 2029. This presents a unique opportunity to be part of a significant strategic project, adapt to evolving retail environments, and shape the future of the store.
- What kind of candidate is Decathlon Bron looking for?
- Decathlon Bron is seeking candidates with strong leadership and team management skills, a keen sense of commerce and business steering, a customer-centric approach, and a high degree of adaptability and initiative, particularly in managing change.
- How can I showcase my fit for the Commerce Manager role during the application process?
- To showcase your fit, highlight your experience in retail leadership, team motivation, customer service, and business analysis. Express your enthusiasm for Decathlon's values and your ability to thrive in a transformative environment.
- Will I be involved in recruitment as a Commerce Manager?
- Yes, as a Commerce Manager, you will be involved in planning recruitment and selecting team members to build and manage your department effectively.
- What is the expected impact of the store transformation on the Commerce Manager role?
- The transformation will require strong adaptability, innovative problem-solving, and a focus on maintaining customer loyalty and store attractiveness amidst construction. You will play a vital role in navigating these changes and preparing the department for the new store.