Commerce Manager
DECATHLON FRANCE
Job Overview
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Job Description
About the Role
Are you looking for a job where you won't be stuck behind a desk? Do you want to lead a team, manage your activity like a small business, and make a real impact every day? Then the Commerce Manager position at Decathlon Bron is for you.
A Field, Management, and Steering Role
As a Department Manager, you will spend 60-70% of your time on the shop floor, interacting with your team and customers. You'll bring your department to life daily, handling organization, product availability, customer advice, commercial animation, store openings/closings, and more. You will be the go-to expert on the ground.
However, your role extends beyond that. You will manage your department like a business owner. This includes analyzing performance, anticipating key periods, building your commercial strategy, planning recruitment, and setting objectives. You will be in charge, with genuine freedom of action.
Join Decathlon Bron's Major Transformation
You will be joining Decathlon Bron during a significant period of change. Between 2026 and 2029, our store will undergo a major transformation: the construction of a brand-new store without any closures. This ambitious evolution will transform the customer experience and our internal organization.
This presents a unique opportunity for you to:
- Actively participate in customer loyalty during the construction period.
- Imagine and implement new solutions to maintain the store's attractiveness.
- Be a key player in a major strategic project for the region.
- Prepare your department for the future Decathlon Bron.
- Contribute to defining the store's new identity for years to come.
You will join a united and motivated team, driven by the exciting challenge of maintaining an impeccable customer experience while building the future of the site. Explore the details of this great transformation here: https://www.decathlon-bron-metamorphose.com/
Candidate Profile Sought
The essential qualities for a successful Department Manager at Decathlon Bron:
- Leadership and Team Management: Ability to support and motivate a team in a dynamic, large-store environment. Create an environment where everyone can grow and propose initiatives, even during transformation periods. Unite the team around common goals, despite changes related to construction.
- Commercial Acumen and Activity Steering: Analyze department performance and set ambitious commercial objectives. Anticipate stock, recruitment, and organizational needs, considering the store's evolution. Design and adjust a strategy to retain customers throughout the transformation.
- Customer Focus and Field Orientation: Be present on the ground to support your team and ensure an impeccable customer experience. Resolve problems quickly and make decisions suited to the constraints of a large store undergoing transformation. Maintain customer service quality, even during construction or reorganization.
- Adaptability and Initiative: Adapt to an evolving environment, with the creation of a new store while maintaining existing operations. Propose and implement innovative solutions to manage challenges related to construction and customer flow. Work autonomously while collaborating with other teams to ensure a seamless transformation for customers.
Key Skills/Competency
Commerce Management, Team Leadership, Retail Operations, Sales Strategy, Customer Experience, Inventory Management, Business Development, Recruitment, Performance Analysis, Adaptability
How to Get Hired at DECATHLON FRANCE
- Tailor your resume: Highlight leadership, retail management, and customer service experience. Emphasize achievements in sales, team motivation, and adaptability.
- Showcase your passion: Demonstrate your understanding of Decathlon's brand, values, and the Decathlon Bron metamorphosis project.
- Prepare for behavioral questions: Be ready to discuss your leadership style, how you handle team challenges, and your approach to customer satisfaction during change.
- Research the store's transformation: Understand the project details and be prepared to discuss your vision and ideas for navigating this exciting period.
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