Project Manager, Technology

Project Manager, Technology at DCM

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Project Manager, Technology, you will lead and coordinate development activities across our portfolio of digital products, ensuring initiatives are delivered efficiently, on schedule, and to a high standard. You’ll collaborate with cross-functional teams and stakeholders to drive alignment, manage priorities, and support the successful execution of technology projects.

This is a remote role based anywhere in Canada, with the option to work from any DCM site if preferred.

Key Responsibilities

• Lead end-to-end delivery for one or more product areas, defining scope, timelines, milestones, risks, dependencies, and success metrics
• Translate product requirements into actionable technical tasks and user stories in collaboration with product managers and engineering leads
• Coordinate cross-functional teams (Engineering, QA, UX, DevOps, Data, Security, Support) to drive implementation and successful releases
• Manage project plans and resources, facilitating sprint and iteration cadences through stand-ups, planning sessions, demos, and retrospectives
• Identify, track, and mitigate risks and blockers, escalating when necessary and proposing corrective actions
• Provide clear, transparent status reporting to stakeholders and leadership through roadmaps, release notes, burn-downs, and risk registers
• Ensure quality by coordinating testing, performance validation, and production readiness activities
• Facilitate requirements clarification and feedback loops, including acceptance criteria and customer/partner input
• Drive continuous improvement in delivery processes, tooling, and team collaboration
• Support post-release activities such as monitoring, incident response, and retrospective learnings

Skills & Experiences

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field, with 4+ years managing technical projects or programs to deliver software products, or equivalent hands-on experience
• Strong technical literacy, with knowledge of software architecture, APIs, cloud platforms, databases, and DevOps practices
• Familiarity with data products, machine learning, or SaaS platforms
• Experienced in Agile frameworks (Scrum/Kanban) and proficiency with backlog management tools (Jira, Azure DevOps, etc.)
• Demonstrated success managing multiple concurrent projects across cross-functional teams, driving alignment and influencing outcomes without direct authority
• Excellent problem-solving, organizational, and prioritization skills, paired with strong written and verbal communication and an ability to engage both technical and non-technical audiences
• Manage stakeholders effectively by building trust and fostering collaborative relationships with Product and Engineering teams, customers, and leadership
• Data-driven mindset, experienced with defining, tracking, and analyzing KPIs, OKRs, and success criteria to measure and drive outcomes
• Change management expertise, skilled at navigating scope adjustments, balancing competing priorities, and ensuring release readiness
• Prior experience working in a startup or fast-paced, fast-growing product environment
• PMP, CSM, or equivalent Agile certification is preferred

What We Offer

• Comprehensive healthcare, dental, and vision coverage for you and family
• Company-matched pension program
• Tuition reimbursement to invest in your growth and career development
• Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

Key skills/competency

• Project Management
• Agile Methodologies
• Software Delivery
• Stakeholder Management
• Risk Mitigation
• Cross-functional Collaboration
• Technical Literacy
• Jira/Azure DevOps
• Cloud Platforms
• DevOps Practices