Division Administrator and Scheduler @ Davis Door Service, Inc.
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Job Details
Company Details
Davis Door Service, Inc. has been a locally owned, family-run commercial door business in the greater Seattle Tacoma area since 1959. For decades, they have provided exceptional customer service while building a reputation for fairness, honesty, and dependability. The company invests in its future by supporting employees and business growth.
Position Details
The Division Administrator and Scheduler plays a key role in ensuring the success of Davis Door. The main objectives are to serve customers by understanding their needs, efficiently coordinate scheduling and dispatch, and assist the Division Team in maintaining smooth operational processes.
Primary Duties
- Facilitate incoming customer calls
- Create new service calls and estimate requests, verifying customer details
- Utilize scheduling system effectively
- Follow up with vendors
- Process division customer invoices
Skills Required
- A sense of personal responsibility and passion for business success
- Professional demeanor and punctuality
- Team oriented with a can-do attitude
- Strong organizational skills in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Pre-employment drug test and background check required
Benefits
This full-time position offers generous medical, dental, vision, and 401k plans, paid holidays, paid time off, annual bonus, and company-provided events including sports event tickets.
Reporting Relationships
The Division Administrator reports to the Division Manager and collaborates with the Main Office and other divisions to ensure efficient service delivery.
Key Skills/Competency
- Customer Service
- Scheduling
- Communication
- Organization
- Teamwork
- Microsoft Office
- Dispatch Coordination
- Problem Solving
- Process Improvement
- Attention to Detail
How to Get Hired at Davis Door Service, Inc.
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight scheduling, administrative skills.
- Research Davis Door Service: Understand their local community roots and values.
- Highlight customer service: Emphasize strong interpersonal and organization skills.
- Prepare for behavioral questions: Practice examples of multi-tasking and process improvement.