Health Information Specialist I

@ Datavant

About Datavant

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. We create a secure, accessible, and usable network of health data trusted by life sciences companies, government agencies, and care providers.

Position Highlights

This is a full-time role (Monday-Friday 8:00 AM-4:30 PM EST) performed remotely from a set location. You will work in a high-volume production environment processing medical record requests, using dual monitors, and working with multiple platforms. Benefits include PTO, health, vision, dental insurance, 401k, and tuition assistance.

What You Will Do

• Process patient health information requests via phone calls.
• Maintain confidentiality and security of privileged information.
• Utilize company software and adhere to policies and HIPAA standards.
• Create and manage patient charts and digital records.
• Handle inbound/outbound calls and assist with administrative duties.

What You Bring

• High School Diploma or GED.
• Basic computer proficiency and effective communication skills.
• Ability to work independently in a fast-paced environment.
• Strong data entry, organization, and multitasking skills.
• Flexibility to work overtime during peak seasons.

Bonus Points

• Experience in healthcare and metric-based production work.
• In-person customer service experience and relationship building.
• Innovative ideas and process improvement suggestions.

Additional Information

This role requires compliance with health screenings and vaccinations as mandated. Employment sponsorship is not available. Datavant is committed to equal employment opportunity and reasonable accommodations.

Key skills/competency

Health Data, Medical Records, HIPAA, Data Entry, Confidentiality, Customer Service, Documentation, Administrative Support, Compliance, Communication