Health Information Specialist I
@ Datavant

Hybrid
$35,360
Hybrid
Full Time
Posted 4 days ago

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XXXXXXXXX XXXXXXXXX XXXXXX****** @datavant.com
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Job Details

About Datavant

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Trusted by leading life sciences companies, government agencies, and care providers, Datavant empowers better healthcare.

Role Overview: Health Information Specialist I

This remote full-time role involves processing medical record requests by handling calls from patients, insurance companies, and attorneys. You will document information across multiple platforms using two computer monitors and utilize Microsoft Office (Word and Excel) extensively.

  • Manage high-volume production environment calls.
  • Process patients' medical record requests efficiently.
  • Utilize dual monitors for documentation.
  • Operate proficiently in Microsoft Office applications.
  • Adhere to health screenings and vaccination requirements.

What We Offer

A comprehensive onsite/virtual training program, job shadowing with an assigned mentor, and company equipment including computer, monitor, and virtual phone. Full benefits including PTO, Health, Vision, Dental Insurance, 401k Savings Plan, and Tuition Assistance are provided.

Key Skills/Competency

  • Health Data
  • Medical Records
  • Data Exchange
  • Microsoft Office
  • Production Environment
  • Documentation
  • Remote Work
  • Customer Service
  • Compliance
  • Training

How to Get Hired at Datavant

🎯 Tips for Getting Hired

  • Research Datavant's culture: Study its vision, values, and recent news.
  • Customize your resume: Emphasize customer service and technical skills.
  • Highlight remote experience: Focus on efficient remote work practices.
  • Prepare for calls: Practice handling high-volume inquiries.

📝 Interview Preparation Advice

Technical Preparation

Practice Microsoft Word and Excel usage.
Familiarize with dual monitor setups.
Learn call handling in high-volume systems.
Study data entry best practices.

Behavioral Questions

Describe handling multiple calls under pressure.
Explain teamwork in remote settings.
Discuss adapting to fast-paced workflows.
Share examples of customer service challenges.

Frequently Asked Questions