Question 1

What is the typical daily routine for a Health Information Specialist at Datavant?

Accepted Answer

A Health Information Specialist at Datavant primarily focuses on processing medical record requests, handling incoming calls from patients, insurance companies, and attorneys. You will provide medical status updates and meticulously document all interactions and information across multiple digital platforms, working within a high-volume, production-focused remote environment.

Question 2

What technologies will a Health Information Specialist use at Datavant?

Accepted Answer

While specific software names aren't listed, this role involves documenting information in multiple platforms and often uses two computer monitors. Expect to work with various EMR/EHR systems, customer relationship management (CRM) tools, and secure data handling applications common in health information management. Proficiency in general office software is also expected.

Question 3

How does Datavant support career growth for Health Information Specialists?

Accepted Answer

Datavant is committed to employee development, offering tuition assistance as part of its benefits package. While direct career paths aren't detailed, demonstrated proficiency in health information management and commitment to secure data collaboration can open doors to more senior specialist roles or cross-functional opportunities within the growing healthcare data ecosystem.

Question 4

What are the key performance indicators for a Health Information Specialist role at Datavant?

Accepted Answer

Key performance indicators for a Health Information Specialist at Datavant would likely include metrics such as the volume of medical record requests processed per day, accuracy rates in documentation, adherence to HIPAA and other privacy regulations, call handling time efficiency, and overall customer satisfaction from patients and third-party callers.

Question 5

What specific experience does Datavant value in candidates for this Health Information Specialist role?

Accepted Answer

Datavant highly values candidates with prior experience in medical records processing, customer service within a healthcare setting, and a proven ability to manage high-volume tasks. Strong organizational skills, attention to detail, and proficiency in using multiple computer systems for data entry and documentation are crucial for success in this remote position.

Question 6

How does Datavant ensure compliance with health screenings and vaccination requirements for remote employees?

Accepted Answer

Datavant requires post-offer health screenings and proof of various vaccinations (e.g., flu, Tdap, COVID-19) for roles, as mandated by client safety protocols. Remote employees are subject to these requirements, with requests for exemptions reviewed by Datavant Human Resources on a case-by-case basis, adhering to state-specific regulations for disability, medical, or religious reasons.

Question 7

What is Datavant's approach to patient data privacy and security in the Health Information Specialist role?

Accepted Answer

Datavant's mission centers on making health data secure, accessible, and actionable. As a Health Information Specialist, you will be on the front lines of handling sensitive patient information. Adherence to strict HIPAA regulations, internal data security protocols, and meticulous documentation practices are paramount to upholding Datavant's commitment to privacy.

Question 8

What is the interview process like for the Health Information Specialist position at Datavant?

Accepted Answer

The interview process for the Health Information Specialist role at Datavant typically involves initial screening, followed by interviews with hiring managers and potentially team members. Expect questions related to your experience with medical records, customer service scenarios, data privacy knowledge, and your ability to thrive in a remote, high-volume environment. Specifics regarding the number of rounds or types of assessments (e.g., skills test) would be communicated during the process.

Question 9

Is this Health Information Specialist role at Datavant eligible for employment sponsorship?

Accepted Answer

No, the job description explicitly states that this Health Information Specialist position is not eligible for employment sponsorship. Candidates must already have the legal right to work in the United States without requiring visa sponsorship from Datavant.

Health Information Specialist

Datavant

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Health Information Specialist at Datavant

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