Technical Account Manager - UK
@ Dataiku

London, England, United Kingdom
£110,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX***** @dataiku.com
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Job Details

About the Role - Technical Account Manager - UK

Dataiku is The Universal AI Platform™, empowering organizations with the control over their AI talent, processes, and technologies. The Technical Account Manager supports a small portfolio of strategic clients with deep technical expertise and strong interpersonal skills.

Key Responsibilities

  • Collaborate with customers and internal teams to develop engagement plans
  • Manage project milestones and deliverables alongside Customer Success Managers
  • Act as the central point for technical information and account strategy
  • Advise on Dataiku platform architecture, deployment, and operations
  • Support integration, troubleshooting and advanced use cases including edge computing and deep learning

Requirements

  • 7+ years in a customer-facing technical role
  • Strong communication and relationship skills
  • Experience with Linux system administration and networking
  • Proficiency with identity and access management tools
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and Kubernetes
  • Familiarity with Hadoop and/or Spark ecosystems

Preferred Qualifications

  • Experience with Python and data-science concepts
  • Basic knowledge of Java
  • Familiarity with ML-Ops practices and tools

Hiring Process

  • Initial call with Technical Recruiting team
  • Video call with the TAM Hiring Manager
  • Technical Assessment (Home Test) followed by team debrief
  • Final Interview with the VP Field Engineering

Key skills/competency

  • Technical expertise
  • Customer engagement
  • Linux administration
  • Cloud platforms
  • Kubernetes
  • Dataiku
  • ML-Ops
  • Python
  • Hadoop
  • Client relationship
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How to Get Hired at Dataiku

🎯 Tips for Getting Hired

  • Customize your resume: Highlight technical and client-handling experience.
  • Research Dataiku: Understand the company culture and products.
  • Prepare for interviews: Practice technical and behavioral questions.
  • Showcase your skills: Emphasize Linux, cloud, and Kubernetes expertise.

📝 Interview Preparation Advice

Technical Preparation

Review Linux administration essentials.
Practice cloud platform deployments.
Study Kubernetes troubleshooting basics.
Learn Dataiku platform specifics.

Behavioral Questions

Describe handling tough client situations.
How do you manage project deadlines?
Explain teamwork during technical challenges.
Share experience with client relationship building.

Frequently Asked Questions