Technical Writer

About Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

The Role: Technical Writer

The Technical Writing & Documentation team at Datadog creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content!

What You'll Do

• Partner with our product and engineering teams to manage documentation projects and create public user documentation for observability and automation products used by developers.
• Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
• Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
• Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
• Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
• Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.

Who You Are

• You are a technical writer with at least 3 years of relevant experience writing developer documentation.
• You are experienced in using Markdown, a static-site generator, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
• You are comfortable reading and understanding code written in at least one programming language (e.g., Java, Ruby, Python).
• You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
• You have publicly available technical writing samples.
• You have experience writing documentation for complex platforms with multiple ways for developers to interact with the product (for example, through a user interface, APIs, or automated workflows).
• You have experience using AI tools as part of documentation work.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Key skills/competency

• Technical Documentation
• Developer Documentation
• API Documentation
• Markdown
• Static Site Generators
• GitHub
• Docs as Code
• Cloud Services
• Containers
• Programming Languages (Java, Ruby, Python)