Sales Engineer Customer Success LATAM

Sales Engineer Customer Success LATAM

Datadog Sales Engineers are pivotal in qualifying and closing opportunities with customers and partners. You will leverage your technical expertise through compelling sales presentations, dynamic product demonstrations, and by supporting technical evaluations such as Proofs of Concept (POCs). A key aspect of this role involves influencing our product team by prioritizing features based on valuable insights gathered from customers, competitors, and partners. You will also collaborate with various internal teams to resolve customer concerns, escalate critical bug issues, and act as a dedicated ambassador for the Datadog brand. If you are seeking to join a dynamic, passionate team with unparalleled growth potential, we invite you to apply.

At Datadog, we strongly believe in the power of our office culture, fostering relationships, encouraging collaboration, and igniting creativity. We embrace a hybrid workplace model, ensuring our Datadogs achieve optimal work-life harmony.

What You’ll Do:

• Partner closely with the sales team to articulate the comprehensive Datadog value proposition, vision, and strategy to prospective clients.
• Continuously engage in learning new technologies to enhance competitive knowledge, technical acumen, and professional credibility.
• Deliver impactful product and technical presentations to potential clients.
• Maintain a direct line of communication with the product team to collaboratively drive feature requests and product enhancements.
• Assist clients with product onboarding and provide expert support when they encounter challenges, applying creative problem-solving to a diverse range of technical issues throughout the pre-sales lifecycle.

Who You Are:

• Possess deep knowledge and experience with DevOps monitoring or architecture tools.
• Demonstrate comfort and confidence in delivering technical presentations and product demonstrations to both external customers and internal teams.
• Exhibit a creative mindset for tackling a wide array of technical challenges, thriving in an environment where new situations arise daily.
• Have prior experience in systems administration, specifically with Windows or Linux environments.
• Able to sit for up to 4 hours and comfortable traveling to and from client sites, with the capacity to travel up to 25% of the time via auto, train, or air.

Datadog is committed to fostering an environment that values individuals from all backgrounds. We recognize that not every candidate will meet all qualifications on day one. If you possess a strong passion for technology and a drive to develop your skills, we strongly encourage you to apply.

Benefits and Growth:

• Benefit from best-in-breed onboarding programs.
• Receive generous global benefits packages.
• Participate in an intra-departmental mentor and buddy program for robust in-house networking.
• Receive new hire stock equity (RSUs) and participate in an employee stock purchase plan (ESPP).
• Engage in continuous professional development, including comprehensive product training and clear career pathing.
• Immerse yourself in an inclusive company culture, with opportunities to join our Community Guilds and Inclusion Talks.

Please note that benefits and growth opportunities may vary based on your country of employment and employment nature with Datadog.

Datadog provides a competitive salary and equity package, potentially including variable compensation. The final compensation will be determined by the candidate's skills, qualifications, and experience. Additionally, Datadog offers a comprehensive suite of best-in-class, inclusive employee benefits, including healthcare, dental, parental planning, mental health support, a 401(k) plan with matching contributions, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is: $92,000—$122,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a prominent global SaaS business, distinguished by its exceptional balance of growth and profitability. Our mission is to dismantle silos and simplify complexity in the cloud era, empowering digital transformation, cloud migration, and comprehensive infrastructure monitoring for our customers' entire technology stacks. Engineered by and for engineers, Datadog is utilized by organizations of all sizes across a diverse spectrum of industries. We are dedicated to fostering professional development, championing diversity of thought, driving innovation, and striving for work excellence to enable continuous growth. Join our pack and become an integral part of a collaborative, pragmatic, and people-first community where we tackle challenging problems, embrace calculated risks, and celebrate each other's successes. Discover more about #DatadogLife on Instagram, LinkedIn, and the Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog proudly extends equal employment opportunities to all individuals, irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and any other characteristic protected by law. We also consider qualified applicants irrespective of criminal histories, in compliance with legal requirements. For your reference, please review our Candidate Legal Notices. Datadog is committed to making our Careers Page accessible to all users. If you require assistance regarding the accessibility of our website or need support completing the application process, please complete this form. This form is strictly for accommodation requests and cannot be used to inquire about application status.

Privacy and AI Guidelines:

All information submitted by applicants will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For details on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Key skills/competency

• Sales Engineering
• Customer Success
• DevOps Monitoring
• Technical Presentations
• Product Demonstrations
• Pre-sales
• Cloud Monitoring
• SaaS Sales
• Windows Administration
• Linux Administration