Principal Event Marketing Operations Manager

Principal Event Marketing Operations Manager at Databricks

As a Principal Event Marketing Operations Manager at Databricks, reporting to the Director, Event Marketing, you'll collaborate with the corporate event marketing team and partners to drive and support the strategy and execution of our flagship Data + AI Summit Operations.

The Impact You Will Have:

• Create optimized operations models by analyzing past plans and feedback.
• Develop a comprehensive operations strategy roadmap with internal and external partners.
• Manage all program operations communications (project plans, DACI, logistics, briefs, accountability).
• Implement comprehensive internal and external customer service plans.
• Utilize best-in-class technology, materials, and systems to elevate program operations.
• Support the team in exceeding key metrics like registration, attendance, engagement, efficiency, and business impact.

What We Look For:

• 10+ years of event marketing experience, especially in large-scale program operations.
• Strong project and time management, managing multiple priorities within deadlines.
• Excellent written and verbal communication, skilled in leading meetings and discussions.
• Proficient with Google Suite, MS Excel, Mac, and technology literate.
• Exceptional customer service for internal and external stakeholders.
• Highly organized, detail-oriented, proactive, and capable of managing multiple projects simultaneously.
• Metrics-driven, enjoying data analysis from the conference platform to inform future success.
• Experience with Salesforce, Databricks AIBI, Asana, and Rainfocus.

About Databricks

Databricks’ mission is to accelerate innovation for its customers by unifying Data Science, Engineering, and Business. Founded by the original creators of Apache Spark™, Databricks provides a Unified Analytics Platform for data science teams to collaborate with data engineering and lines of business to build data products. Users achieve faster time-to-value with Databricks by creating analytic workflows that go from ETL and interactive exploration to production. The company also makes it easier for its users to focus on their data by providing a fully managed, scalable, and secure cloud infrastructure that reduces operational complexity and total cost of ownership. Databricks, venture-backed by Andreessen Horowitz, NEA, and Battery Ventures, among others, has a global customer base that includes Viacom, Shell, and HP. For more information, visit www.databricks.com.

Key skills/competency

• Event Marketing Operations
• Large-scale Program Management
• Project Planning & Management
• Stakeholder Communication
• Customer Service Excellence
• Data Analysis & Metrics
• Technology Utilization (CRM, Event Platforms)
• Strategic Planning & Roadmapping
• Cross-functional Collaboration
• Efficiency Optimization