10 days ago
Customer Success Manager
DataAnnotation
Hybrid
Full Time
$45,000
Hybrid
Job Overview
Job TitleCustomer Success Manager
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$45,000
LocationHybrid
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Job Description
About the Role
We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or Journalism.
Benefits
- This is a full-time or part-time REMOTE position
- You’ll be able to choose which projects you want to work on
- You can work on your own schedule
- Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work
Responsibilities
- Give AI chatbots writing and editing tasks and evaluate their outputs
- Evaluate the quality produced by AI models for correctness and performance
Qualifications
- Fluency in English (native or bilingual level)
- Detail-oriented
- Excellent command of grammar, style, and brand voice
- A current, in progress, or completed Bachelor's is preferred but not required
Notes
- Payment is made via PayPal.
- We will never ask for any money from you.
- PayPal will handle any currency conversions from USD.
- Only applicants in Ireland will be considered for this role.
- This is an independent contract position.
Key skills/competency
- AI training
- Content evaluation
- Writing
- Editing
- Quality assurance
- Problem-solving
- Grammar
- Communication skills
- Detail-oriented
- Language model interaction
How to Get Hired at DataAnnotation
- Research DataAnnotation's mission: Study their approach to AI training and data quality.
- Tailor your resume: Highlight specific experience in writing, editing, and evaluating content for AI systems, demonstrating an 'expert level' of skill.
- Showcase communication expertise: Prepare examples demonstrating your excellent command of grammar, style, and brand voice, as well as your detail-oriented nature.
- Prepare for evaluation tasks: Practice critically assessing text for correctness and performance, relating it to AI model outputs.
- Understand contract work: Be ready to discuss how you manage your schedule and projects effectively in an independent contractor capacity.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What does a Customer Success Manager at DataAnnotation primarily do?
02What specific writing and editing skills are critical for this DataAnnotation role?
03How is the Customer Success Manager position at DataAnnotation compensated?
04Is the Customer Success Manager role at DataAnnotation a remote opportunity?
05Are there specific geographical restrictions for applicants to the DataAnnotation Customer Success Manager role?
06Is a Bachelor's degree a mandatory requirement for the Customer Success Manager position?
07What kind of work arrangement defines this Customer Success Manager role at DataAnnotation?
08How will my language fluency be assessed for the Customer Success Manager role?
09What does DataAnnotation mean by 'evaluating the quality produced by AI models for correctness and performance'?
10What should I know about managing my payments for the DataAnnotation Customer Success Manager role?
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