Senior Technical Program Manager - International Expansion

Senior Technical Program Manager - International Expansion at Dandy

Dandy is transforming the massive and antiquated dental industry, a sector worth over $200B. Backed by leading venture capital firms, Dandy is on an ambitious mission to simplify and modernize every function of the dental practice through technology. As Dandy expands its global reach, it is building the operating system for dental offices worldwide, empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, people, and patients.

Dandy is currently hiring a Senior Technical Program Manager to join its rapidly scaling technology organization. Technical Program Managers at Dandy orchestrate the definition, delivery, and rollout of complex, cross-functional initiatives that drive industry-defining products and experiences for our customers (Dentists). In this role, you will be the primary orchestrator for impactful, cross-functional initiatives led by the Engineering, Product, and Design (EPD) teams, ensuring alignment and execution of technical programs critical for Dandy’s international expansion, from market evaluation through successful launch and scale.

What You'll Do

• Orchestrate and Drive Technical Programs: Lead the execution and delivery of complex, large-scale technical programs for International Launches, spanning multiple engineering teams and business functions.
• Define Scope and Manage Readiness: Partner with stakeholders to define program scope, timelines, and success metrics, and manage the end-to-end technical readiness for new market launches, coordinating efforts across all relevant engineering and data teams.
• Manage Timelines, Dependencies and Risk: Actively manage technical dependencies, resource allocation, risk mitigation, and resolve cross-team execution bottlenecks to ensure successful delivery.
• Maintain Program Visibility and Alignment: Establish clear communication, develop comprehensive roadmaps, milestone tracking, and program timelines to keep all stakeholders informed, aligned, and accountable.
• Facilitate Technical Decisions: Drive technical decision-making and architectural trade-offs to ensure the global platform is scalable, performant, and resilient across diverse international technical landscapes.
• Resolve Blockers and Mitigate Risk: Actively identify and resolve cross-team dependencies, resource conflicts, and execution bottlenecks before they impact delivery.

What We're Looking For

We're seeking experienced technical program or product managers who can navigate complex technical landscapes while driving results in a fast-paced environment. We look for someone accustomed to working in a hyper-growth, customer-obsessed organization.

• 3+ years of experience in technical program management, managing complex software delivery programs from conception through launch and optimization.
• Proven track record of successfully & rapidly delivering large-scale technical initiatives involving multiple engineering teams, product platforms, and stakeholders.
• Strong technical background with ability to understand system architecture, APIs, infrastructure, and technical dependencies.
• Exceptional project management skills with experience using tools like Jira, Smartsheet, or similar program management platforms.
• Outstanding communication and stakeholder management abilities, with experience presenting to both technical and executive audiences.
• Entrepreneurial spirit: Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact.

Bonus Points For

• Experience at an operationally-intensive company with complex technical infrastructure.
• Hands-on engineering or technical background (ability to read code, understand system design).
• Direct experience managing technical programs for international expansion in SaaS, dental, or healthcare technology or similarly complex industries.
• Familiarity with compliance frameworks relevant to global operations (e.g., GDPR, local payment regulations, etc.).
• Data analysis skills including SQL, data visualization, and metrics-driven decision making.
• Experience with DevOps practices, CI/CD pipelines, and release management.
• Time spent at a venture-backed startup during hypergrowth scaling technical teams and infrastructure.
• Experience managing programs with hardware/software integration components.

Key skills/competency

• Technical Program Management
• International Expansion
• Software Delivery
• Cross-functional Leadership
• Stakeholder Management
• System Architecture
• Risk Mitigation
• Jira/Smartsheet
• Compliance Frameworks
• DevOps