User Experience Researcher
@ D2L

Toronto, ON
CA$65,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXXX****** @d2l.com
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Job Details

About D2L

D2L is a cloud company modernizing education and building the Future of Work. It offers personalized, student-centric experiences that improve retention, engagement, satisfaction, and learning outcomes.

Role Overview

The User Experience Researcher will plan, design, and conduct UX research projects impacting millions of users worldwide such as educators, learners, and administrators. Working closely with Product Designers, Product Managers, and developers, you will help shape innovative educational solutions.

Key Responsibilities

  • Plan and execute UX research projects
  • Collaborate with Product Design, Product Management, and Development teams
  • Conduct usability tests, interviews, surveys, and literature reviews
  • Analyze research data to provide actionable insights
  • Manage participant recruitment and ensure confidentiality
  • Present research findings in engaging formats
  • Contribute to UX research processes and documentation

Qualifications

Degree in Anthropology, Cognitive Science, Human Computer Interaction, Psychology, UX Design or related field. 1-3 years of relevant research experience in academic or UX contexts.

What We Offer

  • Impactful work transforming education
  • Flexible work arrangements
  • Learning and growth opportunities including tuition reimbursement
  • Competitive benefits: wellness, volunteer days, home internet reimbursement, and more
  • Dog friendly offices in Kitchener, Winnipeg, Vancouver, and Melbourne

Key skills/competency

  • UX Research
  • Usability Testing
  • Data Analysis
  • User Interviews
  • Survey Design
  • Participant Recruitment
  • Research Synthesis
  • Cross-functional Collaboration
  • Communication
  • Product Design
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How to Get Hired at D2L

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to UX research and design.
  • Highlight relevant projects: Showcase usability testing and data analysis.
  • Research D2L: Understand its cloud and education focus.
  • Prepare for interviews: Practice research methods and case studies.

📝 Interview Preparation Advice

Technical Preparation

Review usability tools and testing software.
Study statistical analysis for research data.
Practice survey and interview design techniques.
Explore latest UX methodologies and best practices.

Behavioral Questions

Describe a challenging research project you led.
Explain a time you collaborated on design decisions.
Discuss how you handle tight project deadlines.
Share an experience of adapting your approach quickly.

Frequently Asked Questions